Select Page

Is Brand Loyalty Dying?

“On the whole, for an estimated 25,000 people across all 34 markets, brand loyalty accounted for just under 40% as a determining factor in making a buying decision. But that number dropped to just 25% in US markets,” – Steve Olenski Brand loyalty is one of the...

Artificial Intelligence to Boost Shopping

“Artificial intelligence now permeates every aspect of ecommerce platforms, especially where customer interactions are involved. Smart product suggestions, AI-powered search, cognitive customer service agents are innovations that have helped make online shopping more...