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Definition of Terms

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Web Site

This web site & any page with the domain https://*.yonyx.com/* which may be accessed directly, through a search engine, a link from another website or through Your website(s).

Company

Yonyx Inc., the organization that owns and operates the Web Site.

Guide, Interactive Guide or Yonyx Interactive Guide

Information expressed in the form of multimedia flowcharts that Visitors or Users can traverse interactively one step at a time along a pathway of interest to them. Such information created and published using Company’s platform by Authors.

Guides, Interactive Guides or Yonyx Interactive Guides

Plural of a Guide.

Visitor

Any one (e.g. your customer trying to help himself through a support issue), who is not a User, who accesses the Web Site to interact with a Guide created by You, whether anonymously or after signing in.

Admin

Someone authorized by You to administer Agents, Authors & Guides on Your behalf.

Users

Individuals who are authorized by You to use the Services, for whom subscriptions have been ordered, and who have been supplied user identifications and passwords by You (or by Us at Your request). Agents may include Your employees, consultants, contractors and agents who provide support to your customers on Your behalf, but does not include your customers (whether internal or external) whom You wish to serve using the Guides You create.

Author

A User authorized by Admin to create one or multiple Yonyx Interactive Guides.

Affiliate

Any entity which directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.

Malicious Code

Viruses, worms, time bombs, Trojan horses and other harmful or malicious code, files, scripts, agents or programs.

Order Form

The documents for placing orders with Company that are entered into between You and Us from time to time, including addenda and supplements thereto. By entering into an Order Form hereunder, an Affiliate agrees to be bound by the terms of this Agreement as if it were an original party hereto. Order Forms shall be deemed incorporated herein by reference.

Purchased Services

Services that You or Your Affiliates purchase under an Order Form, as distinguished from those provided pursuant to a free trial.

Services

The products and services that are ordered by You through an Order Form and made available by Us online via the Web Site.

“We,” “Us” or “Our”

The Company.

“You” or “Your”

The organization or other legal entity for which you are accepting this Agreement and Affiliates of that company or entity.

Your Data

All electronic data or information submitted by You to the Web Site.

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