Select Page

Pricing for Internal Use & Customer Self Service

Take the first step towards revolutionizing your customer service! Discover the incredible ease of deriving the benefits listed below.

 

Sign up for a demoStart a trial

Junior
Internal Use
Agents, Authors & Admins
$11
per user per month
External Incidents
Customer Self Service
$0.15
per incident

Professional
Internal Use
Agents, Authors & Admins
$17
per user per month
External Incidents
Customer Self Service
$0.20
per incident
  • Junior and
  • CRM Integration – OneClick Transcript for Internal Users
  • CRM Integration – Case Creation from Self Service Guides
  • Clone Guides (All Authors)
  • Search Tab in Landing Page

Enterprise
Internal Use
Agents, Authors & Admins
Contact Us
External Incidents
Customer Self Service
Contact Us
  • Executive and
  • Enterprise Data Integration Support
  • URL Branding

Let us help you evaluate.

Start your 30-day free trial. No credit card required. No strings attached. Sign up for a demoStart a trial

Internal Use

  • Reduction in AHT (Average Handle Time)
  • Improvement in First Call Resolution (FCR)
  • Reduction in Training Costs
  • Improvement in CSAT

External Use (Optional)

  • Call deflection through interactive self service
  • Integrated with CRM for ticket creation
  • Faster resolution of tickets with OneClick Transcript
  • Improvement in CSAT

Let us help you evaluate.

Start your 30-day free trial. No credit card required. No strings attached. Sign up for a demoStart a trial