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Managing The Total Customer Experience In Your Business

Customer experience goes a long way than just the buying and selling of goods. With this knowledge it is important to understand what customers really want as part of customer experience. Proper total management is mandatory. But you have to understand what customers...

3 Tips For Creating An Authentic Online Presence

The importance of having an authentic and active online presence has never been greater than today. As a result, most businesses see it as a perfect opportunity to talk one-on-one with their customers, via websites, blogs, and social media sites. Yonyx enables...

Attributes That Contribute To Perfect Customer Experience

Memorable experiences are crucial to keeping customers from switching to your competitor. Customers become loyal to a brand that meets it needs and leaves them with memories once they step out of that door. It is therefore the business that needs to choose between...