by Keith Fuchs | Feb 22, 2014 | CRM
Making customers love you is one of the core goals for every forward looking business. If customers adore you; they’ll buy, keep buying and always buy from you. Here are some tips that will make your customers adore you like old friends. Yonyx enables organizations to...
by Keith Fuchs | Feb 8, 2014 | CRM, Customer Support
If used correctly, social CRM is a very effective tool in generating customer retention and ultimately customer loyalty. Social CRM allows your business to connect with your customers in a conversation, resulting in creative customer support. To get the most out of...
by Keith Fuchs | Jan 30, 2014 | Customer Support
Building customer loyalty is a challenge for nearly all businesses, yet very important. To help you get ahead of the curve, here are five tips to help you enhance your customer loyalty. Yonyx enables organizations to create decision tree driven interactive...
by Keith Fuchs | Jan 29, 2014 | Customer Support
There is more to customer loyalty rather than the popular discount programs offered to customers. Companies who have felt contented and sill using discount programs to earn customer loyalty have failed miserably. Times have changed and customers are wiling to...
by Keith Fuchs | Jan 26, 2014 | CRM, Customer Support
Nothing defines the importance of first impression better than the maxim, “You only get one chance to make a first impression.” A first impression is has an extensive impact on customer experience, your brand image as well as your market share. A first...
