Tag: interactive decision tree
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Interactive Decision Tree | What Makes it Beneficial to Companies?
There isn’t much to say about the efficiency of technology in bringing beneficial things to a company. Apart from making your staff efficient and productive, it also continues to advance thus introducing even more powerful tools including the interactive decision tree. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to…
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Interactive Decision Tree | Guaranteed Access 24/7 to Customer Support
Almost, if not all, companies try to find ways that can increase customer satisfaction. One of the ways would include providing them a comprehensive knowledgebase, which acts as customer support for 24/7. What better way to do this than to incorporate an interactive decision tree? Yonyx enables organizations to create multi-media flowcharts that provide customers…
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Interactive Decision Tree | Increases Productivity for Your Company
You might be wondering what an interactive decision tree is. It is actually a new innovative tool for companies to use to increase productivity in their company. This tool is often used as a customer support alternative to decongest the lines and free your support staff from simple, mundane activities. Yonyx enables organizations to create…
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Interactive Decision Tree | A Great Way to Enhance Customer Experience
Customers always want convenience in life – who doesn’t? After all, we want things to be easier. Technology has made things possible and as customers we want our experience to be as smooth as possible. Yonyx enables organizations to create multi-media flowcharts that provide customers an interactive self-service experience similar to interacting with a live…
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Interactive Decision Tree | Alternative Way of Customer Support
How can you remain productive when your customer support is always congested? If you want to remain productive, you should provide your customers an alternative way to gain access to information. This way, they can diagnose and try to fix their own problems before submitting a support ticket or call you. Yonyx enables organizations to…
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Why Your Customers Prefer An Interactive Decision Tree for Support
While the human touch has not completely vanished, customers do prefer to handle troubleshooting issues on their own as part of the customer experience. An expert customer support analyst would agree that customers would rather work with a decision tree. Your business can make this possible through an interactive decision tree that is in line with…
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Dealing with Tech Savvy Customers Who are Getting Smarter
Modern customers have become tech savvy and smarter compared to customers in the previous decade. The digital era has made them who they are today – able to make research and obtain knowledge. This is the reason why an interactive decision tree is best integrated in the company’s comprehensive knowledgebase and customer support.Yonyx enables organizations…