Tag: yonyx
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Decision-Tree Guides At Work In Educational Settings
Decision-tree guides are not used exclusively in customer service situations. In fact, the decision-tree guide is universally adaptable. This is most evident in educational settings where decision-tree guides serve as an effective learning tool. A Yonyx AGI interactive customer service manual can be easily utilized in any classroom, here is how decision-tree guides work marvelously…
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Embedded Catalogs With Enhanced Content – Yonyx AGI Guides
A key feature of Yonyx AGI interactive guides are the fact they are embedded catalogs that come with a lightning fast landing page. As a result navigation of these various catalogs are simple and efficient. A Yonyx AGI Interactive guide with an embedded catalog is automated support made easy. Yonyx enables organizations to create multi-media flowcharts that provide customers an…
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Create A Unique Interactive Customer Service Experience
Create a unique interactive customer service experience with a Yonyx Interactive AGI guide. The benefits are countless and endless. Customers despise consulting a paper-based customer care manual. Instead, engage them with an interactive customer service experience. Yonyx AGI Interactive Guides incorporate comprehensive API and robust content to procure a unique and intriguing customer service experience.…
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What is Release 4.8? A Yonyx Innovation
Release 4.8 is one of the best features Yonyx offers. It is truly technology under the hood with a strong foundation. Over two-hundred plus minor and major versions of every Yonyx AGI guide are deployed across the industry. Furthermore, backups are frequented upon the smallest revision or edit. This allows for interactive service manuals to be…
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Exceptional Features of Interactive Customer Service Manuals
Interactive customer service manuals have a wide array of nifty and resourceful features. A Yonyx AGI interactive platform excels above and beyond. With browser support, https security, mobile compatibility and frequent back-ups, these interactive troubleshoot guides have unrivaled efficiency and raise the standard of interactive customer service manuals. Here are some the exceptional features that…
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So What Is Average Handle Time and How Does Yonyx Help?
So what is average handle time? Why is it important? Why does it matter? And most importantly how does Yonyx help? These are some of the questions that travel through the minds of franchises and businesses pitted with these very notions. Average handle time is one of the core elements involving customer support. It is…
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The Benefits of a Yonyx AGI Embedded Catalog
A key component of Yonyx AGI Interactive guides is the capability to embed any Yonyx catalog or guide in a lightning fast landing page. There are many positive effects that this feature has on both the cosmetics and performance of any business’ web-site. A Yonyx AGI Interactive guide with an embedded catalog is a glamorous…
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Customize Your Yonyx Decision Tree Driven Computer Installation FAQ
When your customers access your decision tree driven computer installation FAQ, it’s important that your branding is maintained throughout the entire process of customer support. Building a decision tree driven computer installation FAQ with Yonyx allows for you to use the colors and logo of your company to increase brand loyalty. Yonyx enables organizations to…