Category: Decision Tree Humor

The AI chatbot empathy loop is what happens when a bot sounds deeply understanding but keeps sending the customer back to repeat the same explanation. Customer Service Manager: “Our AI chatbot is trained for maximum empathy.” Bot: “I hear you, I truly understand your frustration… now can you please explain the issue once again, from…

Here is a funny interaction between a customer and a bot that got too smart! Customer: “My password reset link expired.” Bot: “I’ll need to charge you $19 to generate a new one.” Customer: “I’ve never heard of such a fee!” Bot: “We bots have to pay for ourselves!” Why This Joke Works Chatbots are…

Tech support decision tree in my head: if it’s user-related, I’ll say “Clear your cache.” If it’s actually complex, I’ll say “The engineers are looking into it.” And if it fixed itself, well, obviously “My steps resolved the issue.” The Joke Every Tech Support Engineer Recognizes Anyone who has worked in tech support knows these…

AI labeled my ticket “Emotional Support Required.” The decision tree that solved it ended up providing exactly that! Sometimes the workflow knows more about your emotional state than you do. The Real Concept Behind the Joke This joke works because it highlights a truth every support team recognizes: AI may correctly classify a problem, but…

Tried building a decision tree for my morning coffee choice. Result? 100% probability of “Need coffee before making decisions.” Turns out even the most elegant workflow collapses when caffeine is the missing variable. The Real Concept Behind the Joke This joke lands because it mirrors what happens in real teams: humans try to make structured,…

There are moments in technical support when reality bends just enough to remind us why we document everything. And then there are moments like this one, when a simple instruction turns into a home maintenance project. Agent: “Ma’am, close all your windows.” Grandma: “Finally! I knew there was a draft.” Agent: “The decision tree meant…

Every troubleshooting guide has that one step — the one politely labeled as “optional,” even though anyone who has ever interacted with technology knows it’s anything but. And nobody catches this contradiction faster than Grandma. Grandma: “Your instructions say Step 6 is optional.” Agent: “That’s what the text says. The decision tree says otherwise.” Grandma:…

Some troubleshooting steps feel neutral. Others feel technical. And then there’s Step 9 — the one that politely (and suspiciously) tells users to “wait patiently.” For Grandma, this felt less like an instruction and more like a subtle accusation. Grandma: “Your decision tree says Step 9 is ‘wait patiently.’ Is that directed at me?”Agent: “No,…

Some troubleshooting moments reveal a truth as old as technology itself: everyone — regardless of age, skill, or confidence — has clicked the wrong button at least once. Even grandmas aren’t immune. Grandma: “Why does your decision tree assume I would click the wrong button?” Agent: “Because, ma’am, everyone always clicks that button first. You’re…

Some troubleshooting moments escalate faster than the technology they’re meant to fix. And few interactions demonstrate this better than a household attempting to “gently” follow instructions: Agent: “My decision tree says, Now gently power-cycle the router.”Husband: “Honey, gently power-cycle it.”Wife: “I am being gentle!”Agent: “I picked up on that tone — she is not being…