Category: Customer Service

“Profitability is coming from productivity, efficiency, management, austerity, and the way to manage the business.” – Carlos Slim Modern business processes represent complex, multi-tiered mechanisms that operate at different levels. These are designed to connect different aspects of an operational vision, promote efficiency in business performance, cater to the requirements of various internal customers, and…

“To have long-term success as a coach or in any position of leadership, you have to be obsessed in some way.” – Pat Riley Leaders, and leadership, represent a critical layer in formulating the long-term direction and functioning of modern organizations. Modern management theory helps to construct and analyze a variety of leadership styles that,…

“Quality management is needed because nothing is simple anymore, if indeed it ever was.” – Phil Crosby The idea of profitability is a unique concept, a thought that embedded itself in human psyche since the emergence of primitive commerce. Profitable enterprise remains a modern concern, it also represents the core impulse that motivates the human…

“Self-management is about self-support, not manipulation.” – Victoria Ichizli-Bartels The phenomenon of human existence offers an interesting opportunity to design and construct phased narratives. The life of the average human being can be shaped and molded by circumstances, individual initiative, happenstance, education, skillsets, social position, cultural practices, attitudes, etc. In this context, the modern idea…

“Technology now allows people to connect anytime, anywhere, to anyone in the world, from almost any device. This is dramatically changing the way people work, facilitating 24/7 collaboration with colleagues who are dispersed across time zones, countries, and continents.” – Michael Dell Technology, and its myriad manifestations represent an all-pervasive presence in the modern world.…

“To accomplish great things, we must first dream, then visualize, then plan… believe… act.” – Alfred A. Montapert The human imagination is a unique force of nature, a force multiplier, an intensely fluid faculty of the mind, and a cornerstone of all attainment. Human beings can use their imagination to theorize, to ideate, conjecture, assess,…

“To collaborative team members, completing one another is more important than competing with one another.” — John C. Maxwell, Leadership Speaker The term ‘remote’ lends itself to extensive uses when we view it in an expansive, modernistic perspective. The term could connote a signifier of geographical distance, emotional states, gadgets that combine functionality with convenience…

“Hey, Flowcharts are one thing, spatial skills another.” – Cherise Sinclair Theorems are viewed as fluid ideas, math-based constructs cast in stone, expressions of complex concepts and information, a building block of abstract knowledge that assists problem-solving initiatives, and as universal truths, and more. Theorems help encode information in small spaces and remain central to…

“Software is a great combination of artistry and engineering.” – Bill Gates Ability and intelligence represent signature attributes of animal life; the former can be molded and trained, while the latter remains an innate attribute in most animal species. When we consider humankind, ability and intelligence can combine to deliver outstanding results. Human beings have…

“When human beings acquired language, we learned not just how to listen but how to speak. When we gained literacy, we learned not just how to read but how to write. And as we move into an increasingly digital reality, we must learn not just how to use programs but how to make them. In…