by Emily Newman | Nov 27, 2020 | Customer Service
“Today’s leading real-world retailer, Wal-Mart, uses software to power its logistics and distribution capabilities, which it has used to crush its competition.” – Mark Andreesen, co-founder of Netscape and entrepreneur Modern logistics has evolved into a complex...
by Emily Newman | Nov 25, 2020 | Customer Service
“Best practices are useful reference points, but they must come with a warning label: The more you rely on external intelligence, the less you will value an internal idea. And this is the age of the idea” ― Gyan Nagpal, Talent Economics Flowcharts or flowchart...
by Emily Newman | Nov 23, 2020 | Customer Service
“Feedback is a gift. Ideas are the currency of our next success. Let people see you value both feedback and ideas.” – Jim Trinka and Les Wallace Information, ideation, innovation – when designed/implemented inside feedback mechanisms or directional loops – serve as...
by Emily Newman | Nov 21, 2020 | Customer Service
“The secret of success is to do the common things uncommonly well” – John D. Rockefeller Strategic planning whether conducted yearly, mid-year, or even quarterly must be done in an orderly fashion. It is an important process for any company to set goals and...
by Emily Newman | Nov 19, 2020 | Customer Service
“If you think good design is expensive, you should look at the cost of bad design.”- Dr. Ralf Speth, Chief Executive Officer, Jaguar Land Rover Flowcharts find utility in several realms and fields, and in the realm of User Experience it is definitely a great...
by Emily Newman | Nov 17, 2020 | Customer Service
“At its heart, engineering is about using science to find creative, practical solutions. It is a noble profession.” – Queen Elizabeth II Acts of creation – and processes of incremental development – are essentially complex, multi-layered, extended expressions of human...
