Category: Customer Service

“The most valuable resource you can give customers is your time. Listen to them to uncover their real needs. Only then can you find a way to solve their problems, or meet their expectations. Treat the cause, not just the symptoms.” – Ginger Conlon In the contemporary world, businesses and enterprises of all hues hinge…

“You’ll never change your life until you change something you do daily. The secret of your success is found in your daily routine.” – John C. Maxwell Mornings represent a significant, eternal aspect of the diurnal cycle; this period of time starts with daylight flooding sections of the earth. Mornings also bring fresh energies and…

“Customer experience isn’t an expense. Managing customer experience bolsters your brand.” – Stan Phelps From a certain perspective, modern business seem to be an unfolding series of ideas and experiences. The idea of profit and loss – for instance – originated in antiquity; it has retained its core meaning and essence in modern times, but…

“Personally, I have always felt that the best doctor in the world is the veterinarian. He can’t ask his patients what is the matter, he’s just got to know.” – Will Rogers A diverse range of life-forms inhabits the various biospheres of the Blue Planet; these species, in part, indicate the long narrative of biological…

“A business model describes how your company creates, delivers, and captures value.” – Steve Blank Modern enterprise represents an intensely competitive domain – wherein profit, expansion and market share remain the primary indicators of success. Entrepreneurs must also focus on aspects such as selling activity, customer engagement, marketing campaigns, business development, the creation of new…

“Ultimately, if employees are given the choice to watch key matches it may result in reduced absenteeism and a more responsible approach to personal workloads.” – Arthur Wilkinson Human behavior presents a fascinating field of ongoing research and investigations, primarily owing to the fact that many aspects of behavior impact the social and work lives…

“I stand for a different education: a different education where students don’t just understand what they learn, but practice what they learn with understanding.” – Nuno Roque The evolution of civilization, is arguably, a long-drawn and extended narrative – one fraught with the positive and the negative, the impact of the accidental and the unforeseen,…

“To make the move go as smooth as possible, it’s worth investigating where you could be living, and which type of accommodation would be most suitable to your needs.” – prospects.ac.uk Appropriate housing and accommodation arrangements fulfil a primary need for learners/students; these also represent an ancillary yet vital component in the extensive layout of…

“Everything must be taken into account. If the fact will not fit the theory – let the theory go.” – Agatha Christie The idea of diagram represents immense possibility, the promise of new method, potential for exploration and inquiry, and interesting outcomes. The diagram also promotes visual representation of thoughts, the interplay and interaction of…

“The important thing is not to stop questioning. Curiosity has its own reason for existing.” – Albert Einstein For human beings, the acquisition of skills and knowledge is a lifelong pursuit – one that engages our mind at various levels. Knowledge can originate from various practices and sources, and the human mind processes information (and…