Category: Customer Service

“What experience cannot teach you now, mentors and books can foretell! To take the lead in whatever you do, be willing to learn and educate yourself regularly!”  –  Israelmore Ayivor Learning and education continue to hold centerstage when we consider the primary duties of the modern nation state. These domains represent the earliest interventions that…

“A Vision without a Plan is Just a Hallucination” – Atkinson PR’s Adage No.1 Diversity remains a cornerstone that defines the various manifestations of nature – and the natural processes that form the backdrop of life on earth. In the domain of flora & fauna, many millennia of evolution have allowed plants and animals to…

“What a business needs most for its decisions is data about what goes on outside it. Only outside a business are there results, opportunities, and threats” – Peter Drucker A rational assessment of an operating environment is vital to ensure business performance and commercial success. The sets of actions that comprise such an assessment are…

“We can give people tools to enable them in moving into wellness, but they have to pick them up and use them, we cannot do it for them” – Laura Bentley Civil society has emerged as a force of nature in matters related to human uplift-ment in the modern world. In every country, non-profit organizations…

“For every effect there is a root cause. Find and address the root cause rather than try to fix the effect, as there is no end to the latter” – Celestine Chua The analysis of problems in the interests of attaining flawless performance represents a cornerstone of modern business processes. Keeping this in view, business…

“The first principle of contract negotiations is don’t remind them of what you did in the past – tell them what you’re going to do in the future”- Stan Musial The modern business contract and its attendant legalese, terms, and conditions represent a central aspect of any commercial relationship. Firms and enterprises typically enter a…

“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage” – Jack Welch A modern business term, ‘ramp-up’ “is used in economics and business to describe an increase in a firm’s production ahead of anticipated increases in product demand. Alternatively, ramp-up describes the period from completed initial product…

“Why are you doing this? How are you making a difference? What is your reason for being, besides making money? There is no engine or vehicle like business to make a difference” – Walter Robb, Co-CEO, Whole Foods Shopping and purchase activities represent a primary growth driver in the major economies of the modern world.…

“Does it better” will always beat “did it first.” – Aaron Levie The art of crafting a versatile and positive user experience is undergoing evolution. Digital gurus consider such experience as critical to the achievement of commercial objectives; a rewarding user experience helps a business to retain loyal users and attract a higher number of…