How to Grow Your Online Customer Base

by | Sep 26, 2013 | Automate Support

 The online medium has enabled business to improve greatly. This current technology has provided business with a medium to reach out to their customers easily. Many people can’t wait to log in to their accounts and see what’s new.

Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer self service.

Online social media networks play an important role in advertising your product. This is how to grow your online customer base using social media networks.

In your social media pages feature the names of your customers

Customers like it when they are given attention especially on the social media. Pick out loyal customers to your business and who even have started up their own businesses. Their customers will be grabbed by that attention. This technique leads you to new online customers from your social CRM efforts. This will grow your business.

Promotion Techniques

Carry out a promotion program online by advertising your goods to your friends on face book and followers on twitter. You will get a large audience through your promotion program. Once your promotion campaigns have ended chances of getting new customers who loved your products increases.

Send Shout Outs to Your Customers

Send shout outs to your followers. This message taps a lot of users on social media networks not only your followers. New customers will come to the place where they feel appreciated. At least get to share with your online customers what you feel.

The key to getting a bigger online customer base is focusing on the ones you have, and less on getting new ones. We help you improve your customer experience management online, which will net you more clients.

Photo Courtesy: http://www.creative.co.ke/lounge/

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Improve Customer Service using Decision Trees

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