Category: Customer Service

“In the ordinary business of life, industry can do anything that genius can do, and very many things which it cannot.” – Henry Ward Beecher The definition of the term ‘Industries’ – when viewed as a complex of systems, sub-systems, processes, sub-processes, and structures – represents an integral part of national economies in contemporary times.…

“Successful entrepreneurship is ultimately a matter of flair. But there is also a fund of practical knowledge to be acquired, and of course, the right legal and financial framework has to be developed for productive enterprise to develop.” – Margaret Thatcher The mundane, the routine, and the everyday – this constant, remarkable troika can pose…

“Companies that model best practices, that model the most outstanding principles, end up as the most profitable. It’s not a trade of profits versus principles.” – Philip Zimbardo As a common consumable, beverages and liquid refreshments have starred as products that enabled/promoted biological functions in human bodies since the dawn of time. In the modern…

“A brand is no longer what we tell the consumer it is – it is what consumers tell each other it is.” – Scott Cook Commercial brands represent a definitive contemporary phenomenon, one that enables brand architects, companies, and corporates to present a unique identity to investors, users, buyers, consumers, and customers. The concept of…

“We do not learn for the benefit of anyone, we learn to unlearn ignorance.” – Michael Bassey Johnson Sketches, drawings, doodles, artwork, illustrations, and diagrams have retained a perennial appeal in the minds of human beings. The early stages of human civilization find a certain representation in sketches and paintings executed on the walls of…

“A small business is an amazing way to serve and leave an impact on the world you live in.” – Nicole Snow ‘Navigation’ is an interesting term, one that conjures up images of sailors traversing vast stretches of ocean in steamships, sailboats, naval vessels, fast leisure craft, and cruise liners. One of the goals of…

“Learning experiences are like journeys. The journey starts where the learning is now and ends where the learner is more successful. The end of the journey isn’t knowing more, its doing more.” – Julie Dirksen Workforce management has emerged as a primary concept that promotes the efficient use of human resources inside modern organizations. The…

“Immigration laws are the only laws that are discussed in terms of how to help people who break them.” – Thomas Sowell Kinetic actions represent a signature theme in Mother Nature; such actions define the scope of natural processes that operate on terra firma, in various layers of the earth’s atmosphere, and in the planets…

“Words differently arranged have a different meaning, and meanings differently arranged have different effects.” – Blaise Pascal The architecture of creation – when investigated at different levels – reveals multiple dimensions, discrete layers of material existence, interesting expressions of the laws of physics, nuanced elements that promote rhythms and chaos, and varied lines of activity…

“Excellent customer service is the number one job in any company! It is the personality of the company and the reason customers come back. Without customers there is no company!” – Connie Elder Business policies – driven by astute stances, objective insights, and informed decisions – contribute significantly to the long-term growth and expansion of…