Category: Customer Service

“If you pick the right people and give them the opportunity to spread their wings, and put compensation as a carrier behind it, you almost don’t have to manage them.” – Jack Welch Success in modern enterprise often hinges on the ability of a business to locate, hire, and deploy high-quality human capital. Contemporary organizations…

“Engage, Enlighten, Encourage and especially…just be yourself! Social media is a community effort, everyone is an asset.” – Susan Cooper Digital platforms, such as modern forms of social media, represent a virtual yet pervasive reality in contemporary times. This recent development represents an ongoing democratization of information and urges the citizenry to participate in online…

“Next to doing the right thing, the most important thing is to let people know you are doing the right thing.” – John D. Rockefeller Effective communication remains a powerful mantra that can cast effects beyond the obvious. In modern times, every brand, business, and industry has a duty to invest in communication mechanisms that…

“Visualize this thing that you want, see it, feel it, believe in it. Make your mental blue print, and begin to build.” – Robert Collier Ideas are the epitome of the purely abstract – and yet, these continue to power key concepts that operate at the heart of modern civilization. A range of ideas helped…

“I don’t believe in luck or in hard work without the so called “work smart”. It’s not all about how you work hard but it’s about how you manage your time, resources, mind to work together for a better output.” – Jayson Zabate The common use of the word ‘work‘ can variously denote professional duties,…

“There is immense power when a group of people with similar interests gets together to work toward the same goals.” – Idowu Koyenikan Modern modes of mechanized transportation offer interesting insights into the nature of mass rapid transit systems. Railroads, for instance, individually service distant locations on the map, but massively converge in junctions to…

“Productivity is being able to do things that you were never able to do before.” – Franz Kafka Humankind’s quest to create tangible value, connect with remote populations, and sustain the flow of life ignited the earliest forms of commerce on the planet. In time, barter systems emerged and gained extensive use across human societies;…

“The key to business success is to realize where the world is going and get there first.” – Bill Gates An informed (and intelligent) construction of business processes confers key benefits including high levels of productivity and enhanced operational efficiencies in the domain of modern enterprise. That said, such construction benefits from the use of…

“Being the master of your time means getting more done, staying energized, and doing more things you enjoy. The key is in not spending time, but in investing it.” – Stephen R. Covey An informed, nuanced analysis of the material world indicates the concept of linear time presents a true, constant, and priceless resource at…

“Hiring the right people takes time, the right questions and a healthy dose of curiosity. What do you think is the most important factor when building your team? For us, it’s personality.” —Richard Branson The depth and quality of human capital casts deep, abiding impacts on the modern organization’s ability to service client requirements. Consequently,…