Category: Customer Service

“B2B companies may not necessarily create the next iPod or TiVo, but with the right amount of focus and dedication, they can still create word of mouth that gives them an edge over competitors” – Jackie Huba B2B is “business to business” enterprises – this model of modern commerce refers to sales from one business…

“If you love what you’re doing… that will make it so much easier to actually sit down and create content, inspire, entertain, and educate. That’s what’s really important.” -Jeff Bullas Market saturation is an interesting phenomenon that portrays the effects of congestion in modern times. Such saturation is the manifest outcome of an excessive commercial…

“For every minutes spent in organizing, an hour is earned” – Benjamin Franklin Chronology and timelines represent an interesting technique that allows viewers to survey events that occurred in the remote and recent past. This technique is especially useful when historians and chroniclers examine political events, earth history, biological evolution, the earth sciences, and different…

“A SWOT Analysis involves asking what are your strengths and weaknesses. What are the opportunities? What are the threats?” – Amanda Lang Conflict and competition define the modern commercial marketplace, characterized by a raft of complex and ceaseless dynamics. The term ‘competition‘ signifies an abstraction connoting a range of actions, analysis, counter-actions, coupled with microcosms…

“What people need and what they want may be very different. Teachers are those who educate the people to appreciate the things they need”. Elbert Hubbard A range of modalities has evolved to assist the civilizational projects of teaching and instruction in the modern day. These variously include direct instruction, differentiated instruction, inquiry-based learning, expeditionary…

“When it comes to money and so many other things in life, understanding your weaknesses and strengths can help you with your future plans.” ― Tagene Brown-McBean Dollars and cents, when viewed as part of enterprise cash flows, represent the lifeblood of modern business operations. These financial elements also animate commercial budgets and business operations…

“Control your expenses better than your competition. This is where you can always find the competitive advantage” – Sam Walton Capital expenditure, marketing budgets, staff salaries, legal fees, taxation, outsourced service functions, and assorted expenses represent a core outflow that originates in the logic and monetary setup of modern business operations. The term ‘outflow‘ is…

“Visual Content must Attract Attention, Entice Action, and Inspire Advocacy” – Donna Moritz The visual space retains a large, significant, and outsized presence in the human perception of the cosmos. For instance, various and differentiated forms of visual content remain pervasive in the many discourses that guide, define, shape, inform, and mold everyday perceptions. In…

“Organizing is what you do before you do something, so that when you do it, it is not all mixed up” – A. A. Milne Information in its various manifestations deeply pervades and influences society, human behavior, and variegated domains of modern globalized commerce, generational attitudes, and the world in the present day. This assertion…

“Delivering a successful presentation could mean landing a major new contract, better prices for your services, or getting the funding you need. Failure can mean lost customers and a business that never gets off the ground” – Lewis Howes Effective and transparent communication represents a core strategy that resides in the beating heart of a…