Category: Customer Service

“The focus of gap analysis should be getting to the other side. If you bend-over to analyze a gap too long, you’ll probably fall into it” – Ryan Lilly Human ambition, coupled with entrepreneurial drive to enhance business performance in pursuit of higher profitability, represents a key motivating factor that underlines modern commerce. That said…

“The ability to draw and communicate visually can no longer be seen as optional” – Bette Fetter Learning and education rank high among the civilizational goals cherished by the human species. Many forms of learning have emerged in the course of the past millennia; however, in recent times, the methods of visual learning have gained…

“Video is an effective form of communication that needs to be integrated into each and every aspect of your existing marketing efforts,” James Wedmore The medium of modern video presents an excellent instance of the technical diversity that caters to the work requirements of a modern marketing professional. In line with this, making better videos…

“The rich and interactive experiences we have come to expect on mobile apps have created new standards and expectations for all digital media including the web. The result is websites are evolving to become more app-like in their rich functionality.” -Raj Aggarwal, CEO of Localytics With the digital world taking over, there has been a…

“You can feel creative tension when you sense the freedom to be creative, the harmony not via compliance only, but through brainstorming.” ― Pearl Zhu Ideas – their extent, depth, scope, and expanse – can challenge, elevate, and spur the power of the human imagination. Great ideas have often emerged in moments of idle solitude…

“Video marketing is a powerful means for promoting anything you want online, whether it’s a product, service, opt-in form, website, blog, etc. …Videos are now an expected component of any website.” – Animosity Pierre Online marketing is a dynamic new technique that hinges, in part, on creating, designing, and broadcasting brand videos through digital platforms.…

“Your success in life isn’t based on your ability to simply change. It is based on your ability to change faster than your competition, customers and business” – Mark Sanborn  Rapid, deep, and sustained departures from legacy business processes and practices find coinage in a singularly specific expression: change. Modern organizations tend to undergo a…

“Nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.”- Lawrence Bossidy In an age characterized by the accelerating implementation of automation, the element of manpower retains an enduring relevance in the majority of modern enterprises, businesses, and industries. The quality…

“The ability to visualize non-visible work is an essential first step in gaining clarity about and consensus around how work gets done.” ― Karen Martin Modern business operations thrive on co-ordinated processes working in unison to attain key commercial objectives in every calendar quarter. These processes are variously premised on expanding the footprint of a…