Category: Customer Service

“Big data is at the foundation of all of the megatrends that are happening today, from social to mobile to cloud to gaming.” – Chris Lynch, Former CEO, ex-Vertica Complexity is inherent in natural processes and defines many aspects of the physical world, as we know it. The interaction of solar radiation with various layers…

“Not every great idea needs to be Campbell-generated. It’s clear that partners and vendors and other external sources will generate innovative ideas for us” – Denise Morrison Modern enterprise is a complicated endeavor, animated by a plethora of moving parts. Hence, business operators seek to delegate certain roles and responsibilities to vendors in a bid…

“Wanting something is not enough. You must hunger for it. Your motivation must be absolutely compelling in order to overcome the obstacles that will invariably come your way.” – Les Brown Assessments and analysis represent key actions that point the way to business improvement. This holds true in the modern world, wherein businesses and enterprises…

Importance of Flowcharts in Compliance Management “The most influential people strive for genuine buy-in and commitment – they don’t rely on compliance techniques that only secure short-term persuasion” – Mark Goulston Compliance management is an important aspect of modern business practices. In a business sense, “compliance” refers to a corporate entity obeying the laws of…

“Whatever you do, do it well. Do it so well that when people see you do it they will want to come back and see you do it again and they will want to bring others and show them how well you do what you do.” -Walt Disney Event planning and management is a dynamic and…

“There are two goals when presenting data: convey your story and establish credibility” – Edward Tufte Referring to the quote above, it is clear that the quintessence of data is to convey facts and ideas, with aim of establishing and sustaining reliability and authority. This obviously means that data visualization is of critical importance, and…

“The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it” – Stephen Covey The most significant feature and stand out quality of flowcharts is that they afford clarity and provide attention to detail. Flowcharts can capture the simplest process to the most complex ones, in an efficient and comprehensible…

Enhance User Manuals and Instructional Booklets with Flowcharts “Technology is supposed to make our lives easier, allowing us to do things more quickly and efficiently. But too often it seems to make things harder, leaving us with fifty-button remote controls, digital cameras with hundreds of mysterious features and book-length manuals, and cars with dashboard systems…

“Don’t make something unless it’s both necessary and useful. But if it is both necessary and useful, don’t hesitate to make it beautiful” – Josh Porter The internet is a reservoir of information, and there are a large number of resources designed to help professionals and students in the exercise of evaluating websites. However, resources…