Competition is fierce in this market. It’s hard to attract customers and even harder to retain them. If your customers feel that your competitors offer better customer service and you offer comparable values for your products or services, they will leave you for them. That’s why you need to be sure that you offer the best customer service around.
Over 75% of Yonyx customer service agents have sales experience. This experience allows them to be successful in retaining customers. They have dealt with many customers before and they know where they’re coming from. Our agents are great listeners, speakers, and writers. They have upbeat personalities and will ensure that they have exhaustive knowledge of your business before taking any calls. This is what we mean when we say that they are expertly customer service providers.
Yonyx provides outsourcing call center services for some of the biggest businesses in the U.S. They choose us because we have shown that we’re the best!
Yonyx enables organizations to create multi-media flowcharts that replace the experience of getting help from a call center agent with interactive self-service. Contact us today!
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