Sometimes a few simple things make all the difference with customers. The simple things are cherished and highly appreciated by customers because, mostly, what counts is that you did for them, without being forced. An organization can do a few simple things to ensure they get their customers smiling…
Welcoming them with a smile
A smile is priceless; you will lose nothing by giving to a stranger who comes at your door. Sometimes it’s just what makes your customer happy and if he/she never intended to smile back believe me he will return back your smile. With that gesture, it shows you are ready to serve him willingly.
Opening the door
Opening the door just gives the customer that I am at the right place, ready to be served and welcomed well. Customers love attention and always want to be recognized, by opening the door you have just hit at the right point.
Introduce yourself first
Immediately you see a customer come in, you are the person to ask him/she how you can be of help. Do not leave him struggling to look everywhere without getting what he needs.
Yonyx enables organizations to create multi-media flowcharts that replace the experience of getting help from a call center agent with interactive self-service.
We help you by facilitating useful self service information publishing- in a way that customers love.
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