More often, it is more effective to visualize things than describing them into words. Sometimes, words can make things lose their essence, which is why a visual flowchart exists. Flowcharts can describe a process clearer by using both text and images. In addition, it can give you an overview of how the process is done at a glance.
Yonyx enables organizations to create multi-media flowcharts that replace the experience of getting help from a call center agent with interactive self-service.
But why should you use visual flowcharts?
Creating Training Materials
One of the common uses of a visual flowchart is in creating training materials. Many think that this is only applicable for large corporations but even small businesses can benefit from it. Flowcharts can greatly contribute to the level of organization a company has. It allows standardization of processes, which is one of the keys to success.
Training materials are frequently created by combining flowcharts and texts because visually they are stimulating and the mind easily digests this kind of information. A well-developed visual flowchart can increase a person’s attention span where plain texts often fail.
Well-Defined Workflow Management
There is no better way to have well-defined workflow management than to create visual flowcharts. This can guarantee that you meet every customer’s needs because you are in control of your company’s basic processes. Workflow management starts by defining the current status of your business processes by using a flowchart. The visual flowchart is easier to analyze so you can look for wastes and inefficiencies. Once you have determined areas that needed improvement, new flowcharts can be crafted for documentation purposes.
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