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How to Win Customers for Life
Customers are very difficult people to please. Its hard to win customers; you have to go an extra mile. Coming up with strategies to retain your customers should help you have them for life. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer self service. If you…
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Get Long Run Profits From Customers Through Great Customer Service
Different companies look for customer service in different perspectives and each one provides it according to their understanding. Customer service entails two core aspects which forms the basis of providing remarkable customer service to your visitors. The first thing which is important in customer service is the particular place in your store where customers come…
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Your Database Can Get You Profits With Multiple Methods and Techniques
With the passage of time, we can see advancements in almost every field. Another phenomenal wonder of designers is the creation of database. Get rid of all those typical and out-dated methods of storing your information and make use of database, which is the easiest way to gather your information at one simple spot. You…
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What Benefits Companies Reap from Better Customer Support?
The key to achieving success for businesses is getting people into their doors, keep them coming back and create a loyal customer-base out of them. In order to do this, a company must be ready to provide better – if not excellent – customer support. Yonyx enables organizations to create multi-media flowcharts that provide customers…
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Reinforcing Customer Support with Elaborate Knowledgebase
Customers are bound to face issues from time to time and at times several customers would be facing similar problems. In order to keep customers happy and satisfied, companies tend to provide elaborate knowledgebase to empower them and allow them to fix their own little issues. Yonyx enables organizations to create decision tree driven interactive…
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How to create content for your customer care and support
Customers are very different in the way they view products and services from different enterprises. Key thing is to understand your customers. Here is how you can create content to help a customer out there. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer self service. Create…
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Future Became Reality – 10/13/13
Yonyx Release 4.8 [img src=”https://corp.yonyx.com/wp-content/uploads/2013/10/iphone_yonyx.png” width=”250″ height=”” align=”right”] Customer Self Service will never be the same again … On Sunday, October 13th 2013, Yonyx deployed its biggest & boldest release yet. With this release, we expanded access to Yonyx interactive guides from more sources & more devices while enabling tighter integration with other systems. Below…
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Three Practices for Writing Amazing Content for Your Knowledge Base
Creating knowledge base content for your audience can be quite a challenging task. You need to come up with content that will be appreciated and most of all impact new ideas to your readers. Luckily you can fall in the list of best content writers if you observe a few best practices provided. Yonyx enables…
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Two Simple Gateways to the Crust of Quality Customer Service
It is the quality of your customer service and customer experience which can make your company reach the top or can also make you drop significantly, as the relationship with your customers depends on two factors. If your customer service is of intense quality then certainly your customers will love to return to avail your…
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Troubleshooting Made Easy through Automated Support
Automated support is best utilized by companies as a way to filter out petty little issues from complex problems that need attending. When this is the kind of approach that companies use automated support, troubleshooting becomes easy and more convenient for customers. Yonyx enables organizations to create multi-media flowcharts that provide customers an interactive self-service…
