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Reasons Why Customer Complaints Should Worry You
Customers are essentially, the most important piece of every business because honestly, they bring the cake. Forgetting about them or simply assuming they’re happy, when they’re not has seen far too many organizations crumble, even in the perceived less competitive markets. Whilst customer complaints can help your business know what it’s doing wrong, this post…
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Smart Tips for Creating Loyal Customers
Loyal customers are made and not born as many businesses imagine. Simply because your company sells unique products, with beautiful layouts doesn’t mean that they’ll all stroll in and buy your merchandise. Moreover, if you don’t deserve them, they won’t come. If you get customers, these steps can help you make them loyal. Keep them…
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Two Proven Tips to Improve Your Customer Service
It’s essential that you have fantastic customer service if you hope to beat out your competition. You can try to offer your products and services at good values or create captivating ads and creative customer support techniques but if you don’t treat your customers well, they will look for somewhere else to do business. You…
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Focus on Customer Support Not on Loyalty Systems
Many businesses today adopt customer loyalty systems considering it is one of the trends in operating a business until recently. An alarmingly large number of customer loyalty systems have started to fail in bringing positive results. The existence of too many schemes have raised now big questions whether they are worth investing for. Some of…
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How to Find and Attract New Customers to Your Business
With the ever increasing number of new businesses starting up, the question many start-ups ask themselves is where will I find customers? Whilst this is challenging in a thinned economy like what’s happening in Greece and other parts of Europe, it’s still possible for you to find and attract new customers. The first thing you…
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Things You Can Do Online to Improve Your Customer Service
Are you aware of how your customers perceive their interactions with your business? How do you let your loyal customers know how much you appreciate them? What methods do you use to solve difficult customer service issues? The interaction that your customers have with your business influences their future decisions – whether they will return…
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Customer Care Rep Behavior That Costs Your Business
Customer care representatives are a critical fabric for every organization. They represent the first contact between a business, and its customers. Although many of them are doing a great job, poorly behaved customer reps can cost your business more than you imagine. If you’re a customer care rep or a business that employs some, here…
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How to Boost Sales in a Slow Season
Sales are the lifeline for any organization with a product or service worth selling. When they dwindle, as commonly happens during and in the aftermath of a recession, most businesses go on panic mode, not knowing what to do. But how can a business boost its sales, even in a slowing sales environment? The first…
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Information to Offer through Customer Support
Generally, organizations have critical information to consider when creating their business concept. They generally affect customer support in more ways than one, which allow you to become more productive and efficient in what you do. The two details of the business concept that you can offer customers include: Yonyx enables organizations to create multi-media flowcharts…
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How to Detect Problems with Your Customer Relations
Customer relations are very essential for any forward thinking business. Good customer relationships can help a business survive a myriad of challenges ranging from low sales, stiff competition in the market place and rising costs of marketing. Nevertheless, how do you detect problems with a life-and-death customer relationship? Customers never complain Your most loyal customers…
