Yonyx Posts

  • Ensuring a Healthy Workplace for Better Customer Service

    “A robust program for supporting employee health, happiness, and well-being was once considered a luxury. Today it is increasingly considered a strategic imperative,” – FitForWork.org Modern workplaces are bustling sites of diversity that must necessarily support a wide range of personalities, ethnic backgrounds, social choices, cultural mores, work ethics, and personal preferences. As businesses become…

  • Leveraging the Online Customer Base

    “In today’s fast-paced world it is easier than ever to connect with online audiences to grow your customer base. Social media is a great way to connect with your customers,” – John Rampton The advent of a raft of electronic connectivity platforms and technologies, such as the mobile Internet, smartphones and tablet devices, satellite connectivity,…

  • Best Ways to Maximize Customer Lifetime Value

    “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them, preferably in unexpected and helpful ways” – Richard Branson There is indeed a great reason behind why some businesses are more successful than some other ones. While this might be true that new businesses are taking…

  • Using Promotional Videos to Increase Customer Engagement

    “Promotional videos are designed to promote businesses, products, or services. The enjoyment of video advertisements increases purchase intent by 97% and brand association by 139%,” – Unruly Media Customer engagement has emerged as a seminal mantra in the world of commerce as brands, businesses, and enterprises compete to enhance their remit and seek out a…

  • Managing the Post Purchase Experience of Customers

    “The majority of the brands who do focus on a post purchase experience do so with a single confirmation email. This lists the price, description of the product, and a delivery estimate,” – Shep Hyken A brand or an entrepreneur can choose to create and implement policies that monitor the customer’s experience with a product…

  • Aspects of a Top Customer Welcome Email

    “Welcome emails are vital because they anchor a stronger customer relationship. Welcome messages boost engagement, create personal outreach, and help to predict long-term subscriber behaviour and revenue potential,” – Janet Choi Commerce and technology have collaborated since ancient times when Greek and Roman ships sailed the high seas as handmaidens of exploratory and commercial ventures.…

  • Purchase Drivers of Individual Customer Segments

    “One way to be predictive about buying behaviour is by gaining deeper insights into value drivers. Choice is a powerful element into why buyers make purchase decisions,” – Tony Zambito Modern commerce comprises brands, businesses, entrepreneurs, and enterprises that rely increasingly on streams of complex data and market information to achieve key business objectives. One…

  • Understanding Regular Customers through Routine Items they Buy

    “Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.” – W. Edwards Deming No two individuals are the same. Even twins, who are born of the same mother at the same time, have been known to have vastly different personalities, likes, and dislikes.…

  • Best Ways to Reward Customers for Referrals

    “Building a successful referral program means using tactics. Remember, incentives are an important part of the equation,” – Luther Mosley Commercial referral programs are often created and operated by brand and businesses as a low-cost approach to expanding business. These programs are primarily instituted with a view to leverage relationships with existing customers and to…

  • Using Customer Data to Understand Why they buy

    “Customers, through their devices, are leaving vast footprints of customer data for marketers to leverage,” – Blake Darcy Modern marketing campaigns are powered by a variety of techniques that are premised on various types of information. Brands, merchants, and businesses gather customer information by studying commercial transactions, online browsing behaviour, consumer surveys, buying habits, customer…

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