Category: Customer Self Service

Customer service is just no longer about you waiting for a customer to physically visit your premise so that you can please him/her. Due to advanced technology customer service has evolved. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting or how-to related customer self service. Currently you do not need a…

Customer support is a very important aspect of doing business and the reason behind is simple: Customers talk. When customers tell their friends and families about how great your customer support is, this is already free advertising or marketing – which could bring you a lot of business later on. Yonyx enables organizations to create…

Your customers are your business’ mortar and pestle. They’re the link between your dreams and yourself as an entrepreneur. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting or how-to related customer self service. Yet, how many businesses focus on making and maintaining the smiling culture among their customers? Well, a simple…

The biggest goal of customer care is to create more satisfied customers. When customers receive what they want in a timely manner, they become satisfied customers. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting or how-to related customer self service. However, is the conventional satisfied customer definition the best we can…

Good customer support can result to better customer experience. And, achieving good customer support is not at all complicated. In fact, there are steps you can follow to implement a system that’s going to please customers quickly. Here are easy steps you can follow: Yonyx enables organizations to create decision tree driven interactive guides for…

Providing the best customer support doesn’t have to cost you a fortune. Sometimes, the simplest are the only things necessary to keep your business running. You just have to remember one thing: “Good customer support means satisfied customers.” Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer…

Businesses – no matter what type and scale – have one thing in common: “customers.” Entrepreneurs are often busy trying to improve the quality of their products or services that it becomes easy to forget that without customers the business is equal to nothing. What entrepreneurs must do instead is to make sure that they…

The advancing technology enabled us to open more opportunities especially in the corporate world. In fact, it has improved our ways and techniques of doing business. It has also helped us by improving our odds as we do business and interact with our customers especially with the introduction of Twitter and Facebook online. Yes, the…