Category: Customer Service

“Teachers open the door, but you must enter by yourself.” – Chinese Proverb The idea of information as a modern construct, and indeed a contemporary expression of method that seeks to represent facts, data, and queries, the spirit of inquiry, delineation and analysis. Information drives key activities in a variety of domains in the modern…

“The function of education is to teach one to think intensively and to think critically. Intelligence plus character – that is the goal of true education.” – Martin Luther King Jr. Higher learning and advanced education represent cherished goals that drive progress in many spheres of human civilization. In modern times, universities and other institutions…

“To competently perform rectifying security service, two critical incident response elements are necessary: information and organization.” – Robert E. Davis Complex risks and multiple tiers of malice represent a few of the undesirable aspects of modern technology-driven civilization. The nature, extent and scope of risks and malice have evolved over time, and these may emanate…

“It takes twenty years to build a reputation and few minutes of cyber-incident to ruin it.” – Stephane Nappo The global Internet has attained a worldwide stature in the modern age; this tech-driven creation of humankind now connects businesses, institutions, consumers, travelers, researchers, explorers, scientists, learners, developers and marketers in terms of their interests, professional…

“The problem is that many entrepreneurs start with good intentions to create a new mindset/system, but then slack off. The solution is to make that system part of your daily routine.” – Lisa A. Mininni Constant streams of evolution, ideation, thought process, adaptation, insight, experimentation and development have shaped the tenor, structures, methods and logic…

“Read your contracts. Up and down. Left and right.” – Lauren Jauregui Human minds are, in essence, remarkable machines that represent the product of biological evolution over the eons. The human brain has enabled men and women to negotiate with plenty and adversity alike, devise strategies, methods and techniques, and survive a variety of situations…

“People don’t buy what you do, they buy why you do it.” – Simon Sinek The idea of profit is as old as the human race. The profit motive has driven innumerable distinctive and diverse instances of commercial ventures large and small throughout the expanse of human history. Profit also defies geography, builds deep wells…

“One of the great responsibilities that I have is to manage my assets wisely, so that they create value.” – Alice Walton The advent of modern industrial civilization, coupled with the wonders of mass production, the concept of burgeoning consumer choice, and widespread commercial competition has bestowed huge varieties and types of factory-made merchandise and…

“When you work in the pharmaceutical industry you realize that there’s a lot out of people’s control, and there’s ways that people can be helped.” – Brad Stevens The modern pharmacy is a creature of commercial and technological evolution; it represents a field of specialized knowledge and specific practices that impinges on the health and…

“The secret of crisis management is not good vs. bad, it’s preventing the bad from getting worse.” – Andy Gilman The unexpected, the unplanned and the unanticipated represent a troika that can impinge on any domain at any time, reinforcing the idea of a random universe. Crisis situations, for instance, may emerge from the proverbial…