Category: Customer Service

“Programs must be written for people to read, and only incidentally for machines to execute.” – Harold Abelson Programming or computer coding may be viewed as a pursuit, hobby, choice of activity, and a bona fide profession – a gift of modernity, and indeed, a glowing testament to the progress of the digital arts, crafts,…

“Eventually everything connects – people, ideas, objects. The quality of the connection is key to the connection per se.” – Charles Eames The physical sciences instruct interested readers that momentum, when achieved in a certain direction, helps describe different instances of movement and transmission. Momentum results from the application of a moving force to a…

“I believe as part of good governance all agencies should be reviewing regulations, and cleaning up those that may be outdated, redundant, or unnecessary.” – Seth Moulton The idea of imprecision could be viewed as a standard occurrence, as also a random incident, in arenas as diverse as the natural environment, lines of thought, process…

“With data collection, ‘the sooner the better’ is always the best answer.” – Marissa Mayer We may consider the idea of ‘process’ as a focused sequence of constructed actions/activities that assists in the attainment of given objectives. The modern process claims a long and distinguished heritage, and has ingrained itself as an integral part of…

“It is within and through language that the human mind points to itself.” – James N. Powell Symbols retain an enduring, interesting relevance that helped shape the tapestry of communication, when viewed within the wide narrative of evolution of the human species. These instances of definitive visual constructs arose in different forms inside various editions…

“Solar power is going to be absolutely essential to meeting growing energy demands while staving off climate change” – Ramez Naam There is an intricate web of processes in any business, which enable the proper functioning of the whole system. Every person and department along with decisions, essays a role in ensuring success. The solar…

“The important thing is not to stop questioning. Curiosity has its own reason for existing.” – Albert Einstein The human intellect houses significant levels of native potential for abstract thinking, ideation, sustained thought, logical exploration, and critical inquiry. The application of the intellect has powered many achievements that punctuate human history in the domains of…

“There are only two ways in which a manager can impact an employee’s output: motivation and training. If you are not training then you are neglecting half the job.” – Andy Grove The quote accurately describes the importance of training for companies. Whether the training is for new employees or existing staff on a new…

“Without continual growth and progress, such words as improvement, achievement, and success have no meaning” – Benjamin Franklin Every once in a while organizations seek to streamline their business processes. At times the task seems fairly straightforward, while sometimes knowing where to begin is a mind bender. Business processes even when the objective is known,…