Category: Customer Service

“The important thing is not to stop questioning. Curiosity has its own reason for existing.” – Albert Einstein A storied battle of the intellect happened in the year 1997 wherein, a supercomputer titled ‘Deep Blue’ defeated world chess champion Garry Kasparov in a series of public chess tournaments. The event helped spotlight the development of…

“Time and money are your scarcest resources. You want to make sure you are allocating them in highest-impact areas. Data reveals impact, and with flowcharts, you can bring more science to your decisions.” – Matt Trifiro Architecture represents superbly visual creations executed on multiple planes. Such creations encode many ideas of design; plumb the depths…

“In business the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance… you thrive on that.” – Bill Gates Motivation and resilience in the face of adversity represent key factors that enabled the human species to compete inside ecosystems and survive on the planet. Contributing factors include…

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“The secret of crisis management is not good vs. bad; it’s preventing the bad from getting worse.” – Andy Gilman Disasters represent the downstream effects of disruptions, disturbances, the sudden and the unplanned, or deviations from the norm in systems, processes, and procedures. In the world of modern trade and commerce, disasters can extract a…

“It is really important to have an organizational structure that will allow those companies to have the ultimate confidence.” – Susan Estrada Visual elements such as lines, shapes, colors, tints, and objects allow artists to compose and create works of art like paintings and illustrations. These elements remain instrumental in helping assemble the outlines of…

“A project is complete when it starts working for you, rather than you working for it.” — Scott Allen A variety of ideas, stances, and conceptions have helped mold and define the meaning of leadership in the modern age. These include contemporary belief systems that correctly encourage leaders to retain and drive a sharp focus…

“When you don’t invest in infrastructure, you are going to pay sooner or later.” – Mike Parker Classic depictions of landscapes typically portray a rich tapestry of visual elements, each exuding a unique form of stillness. These elements could include many aspects of the natural environment, man-made structures, bodies of water, representations of urbanity, outlines…

“You need to be aware of what others are doing, applaud their efforts, acknowledge their successes, and encourage them in their pursuits. When we all help one another, everybody wins.” – Jim Stovall Quality outcomes represent a cherished goal in the operational processes and strategic business of the modern organization. These emerge as a primary…

“The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it.” – Stephen Covey Human intelligence, and its manifold applications, has helped shape sequences, systems, and processes in different domains of modern endeavor. These domains include academics, the arts, business, construction, engineering, entrepreneurship, hospitality, manufacturing, research and development, etc. That…