Mapping the Sales Process Using Flowchart Diagrams

“Approach Each Customer With The Idea Of Helping Him Or Her To Solve A Problem Or Achieve A Goal, Not Of Selling A Product Or Service.” – Brian Tracy

Selling represents a defining weave of the fabric of contemporary commerce, powers an important metric in the annual reports of corporations, denotes a specific skillset in human workforces, and underlines the power of persuasion in the domain of modern business. Human beings have sold trinkets, handmade products, interesting artifacts, different types of produce from animals, trees, shrubs, and plants, and various other forms of merchandise since time immemorial. In modern times, the sales process has attained a formalized structure, uniquely shaped to match the nature, complexity, and demands of different industries. Sets of specific assumptions, inputs, collaterals, techniques, incentives, and methods serve to inform, guide, and validate the modern sales process. New forms of layered complexity have emerged in the form of ‘pre sales’ and ‘after sales’ activity; these are devices tuned to prime the customer for high-impact sales pitches designed to sell high-quality, high-value products and services. The flowchart plays a central role in the worldview of sales professionals that seek to investigate, delineate, deconstruct, and assemble different editions of the modern sales process.

A variety of sales collateral must undergo organization as part of preparations to initiate a sales process. Presentations crafted in digital media, paper-based surveys and reports, views of consumers expressed on social media platforms, snippets from webinars, a range of visual aids, market research content from websites, comments from users and customers of competing products and services, and others.. represent different forms of sales collateral. The plan to deploy these items during the course of selling sessions must find detailed representation inside a flowchart. In addition, designers could use the illustration to specify the duration of different segments of a sales spiel, add flourishes to cement positive impressions on clients’ minds, and outline or define the primary technique of a sales strategy. Interestingly, a survey of the completed flowchart may reveal gaps in the flow of content; these could represent scope for answering questions posed by clients, or creating special emphasis on key moments of a depicted presentation.

The quality of sales leads remains an important metric in driving the modern sales process. High-quality leads allow sales professionals to track and execute sales efficiently, build rapport and traction with customers and clients, and infuse fresh energies into the selling process. Therefore, professionals can streamline the sales leads process through flowcharts that empower sales teams to achieve higher levels of performance. Such an illustration can differentiate sales inquiries originating from random sources and qualified leads that appear on the sales radar. In addition, the flowchart is instrumental in creating separate sets of actions designed to pursue marketing leads and sales leads. Intelligent designers can also work with sales staff to design a lead scoring system; this allows focused activity to pursue different aspects of an enhanced and robust sales process as part of the selling exercise. When designed into a comprehensive illustration, such actions allow the modern business to craft differentiated and effective sales campaigns.

Devising and deploying a variety of lead generation strategies remains central to an efficient and effective sales process in the modern world. Pursuant to this assertion, a sales professional can explore ideas and strategies inside flowcharts. The various elements could include an updated email-driven sales campaign targeted at potential customers, creating regular blog posts examining a service or product, deploying customer success stories to attract new clientele, boosting networking efforts in the digital domain, leveraging the power of social media to generate fresh sales leads, designing special offers that coincide with high points such as festivals and holidays, and others.. Each of these elements bears potential to vault the efficacy of the sales process and multiply positive outcomes viewed from the perspective of boosting sales. Additional illustrations can help drive sales to institutional buyers and devise interesting discounts for regular customers.

A new business enterprise, also known as startup, could harness the power of innovation to establish an outstanding sales process. Such innovation must attract the attentions of average customers, thereby allowing the startup a line of sight to an enhanced (and expanding) customer base. For instance, a startup that offers consulting services could offer smooth access to webinar content, free reports, live demonstrations, resource guides, worksheets, blog posts, and others.. to visitors on its website. The next stage in such strategy could offer visitors enhanced access to content, as also the choice to purchase or subscribe to specialized tranches of information. An intelligent application of multiple tiers of such strategy could boost the sales process for the startup and help it acquire a body of interested clients and customers. The flowchart can assist startup owners to refine such strategy and create multiple editions thereof. In addition, the illustration must help sponsors actively contribute to solving problems faced by potential customers; this stance can propel the sales process over long-term horizons.

Persistence, an important attribute in a sales person’s professional universe, must find representation inside a schematic description of the modern sales process. This attribute must be cultivated and expertly welded in the real world, and hence sales professionals must be trained in the art and science of intelligent persistence. Flowcharts can depict time lines, wherein a seller can remain persistent with a client or potential customer. The inputs into such a process may include slightly aggressive sales pitches, the supply of additional information regarding a product or service, exquisite offers on an initial purchase, and exclusive discounts for clients that commit to buying in bulk. In addition, the flowchart must depict information on the potential outcomes of a persistent spiel, thereby alerting readers to the dangers of fatigue setting into the sales process. Further, designers must include notes on altering the sales pitch, thereby describing the benefits of intelligent selling processes.

Professionals that specialize in B2B sales must develop segmentation of their prospect database. This assertion stems from findings that indicate, “93% of companies who exceed lead and revenue goals report segmenting their database by persona.” Such segmentation must typically investigate the types of buyers of particular products or services, their location in the hierarchy of client organizations, the reasons that power successful sales to these buyers, an analysis of their future preferences and requirements, the development of persona-based content and the varieties thereof, and others.. These elements, when positioned inside flowcharts, can generate in-depth analyses leading to the formation of specific buyer personas of B2B products and services. The composite images can help sales professionals to carve interesting selling strategies in the fast-evolving universe of B2B sales.

Clearly, the flowchart can help reinforce the fundamentals of a modern sales process. As an exploratory tool, such an illustration offers significant depth to the aspirations of a budding sales professional, while helping veterans refine the art of pitching a sales spiel. The graded spaces inside such illustrations offer much scope for exploring selling strategy aimed at individuals dispersed across organizational hierarchies. In addition, flowcharts can help record individual experiences, thereby transforming the diagram into a silo of knowledge culled from real world interactions. Professionals driven by ambition may utilize flowcharts, using the information to boost competitive edges in a field riven by professional rivalries. Further, certain sellers may choose to revamp existing strategies in light of trends emerging in commercial landscapes, thus empowering flowcharts to exert a transformative impact on modern selling.

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