Flowcharts as a Guide to Effective Brand Building

by | Dec 30, 2019 | Customer Service | 0 comments

“A brand is a voice and a product is a souvenir. Your premium brand had better be delivering something special, or it’s not going to get the business.” – Warren Buffet

The act of building a brand, famously defined as both an art and a science, continues to engage the energies of business founders, brand sponsors, industry evangelists, design professionals, and commercial consultants. Taking cognizance of this, modern-day brand gurus have formulated a variety of techniques that aid the pursuit of brand building in today’s world. Such techniques could rely, variously, on data-gathering initiatives, publicity campaigns in mass media, specific livery endorsed by brand ambassadors, the positioning of iconic imagery in digital platforms, the imaginative use of tints, colors, and typography, and more.

Brand building continues to attract fresh attention from academic researchers, artistic individuals, and industrial designers alike. Such investments of time and effort are critical because a large number of brands populate the mental, visual, analog, and digital landscapes of modern consumers. In such a scenario, new brands must ceaselessly exert themselves to build differentiated brand images, ones that attracts consumer attention and help drive commercial expansion in crowded markets. The flowchart presents unique possibilities in furthering the mission of building a modern brand from multiple perspectives.

Addressing the pain points of customers represents a modern approach to brand building in consumer markets. In line with this, businesses could study and examine product reviews authored by users and consumers, monitor online conversations in websites and review boards, initiate vital communications with consumers through email or text messages or in-app messages, and delineate feedback and complaints about a service or product. These actions, in their entirety, demonstrate the impulse to source information from consumers and allow a brand to gain the confidence of customers. Subsequently, the data that emanates from such exercises can propel product and service improvement initiatives and bolster the public image of a brand. Such efforts at brand building, when etched inside an inter-linked diagram such as a flowchart, empower the modern brand to reinforce its value proposition and establish a unique presence in the minds of the modern consumer.

Market studies indicate brand building must generate awareness about a business through marketing strategies and campaigns that create a unique and lasting image in the complex landscapes etched by modern markets. Pursuant to this, a brand could develop and deploy digital marketing campaigns that hinge on paid advertising, content marketing, search engine optimization tactics, social media marketing, email-driven marketing, etc. These digital-driven tactics can be melded to boost brand awareness and ensure the market expansion of branded products and services. We note a variety of such tactics can find visual expression through flowchart diagrams, thereby creating original instances of brand building exercises that promote the sponsor enterprise. Additionally, intelligent departures from the norm can help sustain the velocity and momentum of said exercises, leading to heightened brand awareness among multiple consumer segments.

Mobile technologies are increasingly shaping the concept of brand building as part of efforts to target the growing numbers of users of smartphones and connected tablets. In such a scenario, brand builders could team with industrial leaders to fashion interesting brand identities that appeal to wider segments of such audiences. Some of the tools for such brand building include digital measurement techniques, effective media planning, mobile video creativity systems, and mobile optimization techniques; the latter includes web pages that load smoothly on mobile screens, calls to action buttons that remain responsive on touch screens, influencer marketing strategies, social media advertisements, and intelligent content targeted at mobile users. In addition, brand builders could harness techniques such as mobile-friendly email marketing and SMS-driven marketing as part of efforts to drive brand building in the modern era.

Owners of small business enterprises could embark on novel brand building initiatives to establish a unique brand presence. For instance, a small restaurant operator could develop a series of strategies that includes building a unique brand voice, showcasing the brand’s personality, designing a brand logo with exciting colors, developing unique menu styles and descriptions, exhibiting unique tabletop designs, and creating fashionable interiors of the restaurant, etc. A flowchart can help the brand owner develop such ideas into a coherent brand strategy that reinforces the brand’s presence and resonates with patrons, clients, and customers. In time, the matrix described inside the flowchart could serve as a springboard that allows a differentiated brand building initiative to take shape and flower into an expression of sophisticated business strategy.

Devising an effective and calibrated brand voice remains key to the modern mission of brand building. Bearing this in mind, brand owners should develop a brand voice that is service-oriented, friendly, professional, informative, technical, and conversational. These elements allow brand sponsors to connect to audiences and develop a brand message that can stand the proverbial test of time. Flowcharts can assist brand builders to develop and master various aspects of said elements; subsequently, such diagrams empower the modern business to effect fine flourishes that project a unique brand identity that resonates with target customer segments. Additionally, such diagrams allow brand builders to develop sub-brands premised on the promise of the primary brand identity; these sub-brands assist the brand sponsor to gain a larger share of target markets. In effect, the flowchart serves as a laboratory for developing a variety of brand identities that gain prominence as a brand gains maturity.

Storytelling continues to retain an outsized relevance in brand building projects. Such a stance allows brand sponsors to connect easily with an audience by offering context and information that powers the creation of a certain brand. For instance, a brand architect could harness diverse elements such as sharing behind-the-scenes content for an alcoholic beverage brand. This technique could pique interest levels in consumers, arrest their attention, and encourage them to delve deeper into the narrative of brand formation. Such a stance can be complemented by stories of real experiences that can be woven into the master narrative espoused by a brand. The flowchart could serve as a development aid that powers success in such brand building projects.

Nurturing a brand remains essential to all efforts that sustain the act of building a modern brand. A series of strategic and tactical actions can assist in developing and nurturing a brand. These include the development of a viable brand position, identifying target clients, researching groups of target clients, developing a brand messaging strategy, building and developing a flagship presence on the World Wide Web, and reinforcing a brand name, brand logo, and a proprietary tagline. These actions, when designed intelligently and executed diligently, empower brand sponsors to build and nurture a durable brand image for the benefit of target audiences. Flowcharts, and the segments thereof, could help build such strategies and refine a brand image. The outcomes could include a sharper focus on the desired aspects of a brand, thereby etching indelible brand images in the mindscapes of modern consumers.

These ideas and suggestions can power the creation of intelligent brands that raise the commercial profile of a business enterprise. Brand architects can collaborate with specialists and external consultants to power such pursuits; in addition, they could seek feedback from audiences and consumers in an attempt to focus and re-focus the desired essence of a brand. The distilled essence that emerges from such exertions could mark the permanent contours of a brand identity, thereby establishing an unmatched brand presence in complex commercial landscapes.

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