Making Online User Improvements with the Aid of Flowcharts

by | Jan 19, 2020 | Customer Service | 0 comments

“Great customer service doesn’t mean that the customer is always right, it means that the customer is always honored.” – Chris LoCurto

The modern website has secured a bona fide position in the annals of contemporary trade, digital commerce, and popular culture. These digital artifacts allow researchers to explore various facets of human behavior as evident in the online domain. For instance, surveys indicate an estimated “59% of Internet users prefer content that is beautifully designed as opposed to simply designed.” This finding implies operators and proprietors of websites must constantly work to innovate and implement online user improvements in the interests of sustaining customer interest, attracting web-borne traffic, and retaining a competitive edge in the markets. Further, the finding underlines the fickle nature of human behavior and urges proprietors of Web properties to invest in various aspects of the end-user experience of a website as a means to attract the attention of new users of the global information highway. In this context, design gurus aver the flowchart remains a primary platform that empowers designers to architect and implement incremental online user improvements.

The visual perception of a website remains critical in acts that drive online user improvements aimed at Internet audiences. A series of on-screen techniques can help designers achieve such an objective. The creative use of white space, simple yet elegant layouts, intelligently positioned content, easy-to-read fonts and typography, distinctive calls to action, and smooth navigation inside the website represent some of these techniques. In addition, designers and proprietors can drive user engagement and effect online user improvements using high-definition images and video clips inside various web pages. A flowchart can assist in devising instances of such balanced strategy, the outcomes of which include higher levels of user engagement, rising numbers of returning visitors, regular transactions on the website, and effective community building that favors the sponsor brand or enterprise.

Modern users of the global Internet have emerged as a unique set of consumers that increasingly favors mobile platforms such as smartphones and connected tablets. Research findings indicate that roughly 85% of adult users of the online domain expect websites to function smoothly via connected portable devices. In line with this, designers must work to implement online user improvements that present outstanding user experiences when audiences surf the World Wide Web on mobile devices. The content of such online activity typically focuses on sports, recreation, hobbies, news, health, shopping, beauty and fitness tips, games, arts, and entertainment, etc. Hence, content creators and website proprietors must adapt such content for mobile audiences by tweaking and adjusting the back-end of a website, its display characteristics, navigation, scrolling, connections between web pages, etc. Such actions, when undertaken in a concerted fashion, should encourage incrementally higher levels of traffic to various websites.

Further to the above, web architects and website operators must effect online user improvements by electing to design the mobile website as the first step in their venture. This mobile-first stance can be designed inside the expanse of a flowchart to reflect the objective of implementing constant online user improvements. Such a technique ensures the mobile website presents an original (not derivative) layout to website users, thereby promoting a hefty element of fresh thinking in the venture. In addition, architects participating in this venture must work to create minute specifications and bespoke style sheets that result in an outstanding online experience for first-time users and returning visitors. The flowchart can emerge as a competent blueprint that aids such design, thereby attaining a de facto styling instrument in the design of modern websites.

Websites that consume time to load can project a negative impression in the minds of users and degrade the end-user experience. Such assertion echoes in findings that indicate 57% of modern users of the Internet expect websites to load inside 2 seconds. Therefore, this aspect of a website’s performance must figure prominently when designers seek to implement online user improvements. They could implement techniques that promote browser caching, the use of adaptive images, implement a proprietary content delivery network, offer a range of plug-ins that promote new features in a website, compress website content, and minimize JavaScript to effect tactical online user improvements. The outcomes appear primarily in the form of faster load times that encourage traction among audiences and encourage individual visitors to return for fresh content.

White spaces – when engineered into the front-end of a website – could form the crux of certain attempts that focus on driving online user improvements for digital audiences. According to some observers, “white space is the area between design elements. It is also the space within individual design elements, including the space between readable characters” as perceived by the eyes of readers and website visitors. Therefore, the appropriate positioning of white space inside a website promotes a quality user experience and raises the levels of elegance built into the online artifact. In addition, such a device helps boost the mission of online user improvements by reducing visual clutter and allowing visitors to savor the many forms of content that populate a modern website. Such improvement techniques, when etched in detail inside the expanse of a flowchart, offer designers and creators additional flexibility to revise and refine the concept of white spaces in tune with time.

Clear and concise navigation promotes the product quality of a website and aids in the project to drive online user improvements. This assertion finds reinforcement in the statement “an organized and transparent navigation system acts as a road map to direct visitors to various pages and information on a website. It is fundamental in encouraging visitors to stay, peruse content and have a positive user experience, which subsequently leads to more sales and brand loyalty for sponsor businesses.” Pursuant to this, user experience designers could survey the best practices in website navigation and ensure high levels of functionality in this matter. Flowcharts can help frame clear navigation protocols, seamless movement between web pages, and a subsequent stellar user experience. The outcomes of such effort, when implemented, promote error-free navigation for Internet-borne visitors and digital audiences.

The use of colors to frame attractive calls to action represents a major aspect for web architects that seek to drive online user improvements. Such a stance can ensure a higher number of conversions, offers visitors quick opportunities to finding desired content, and increases email opt-in rates among visitors and customers. These tactics, when designed inside a modern flowchart diagram, amplify success rates in the primary mission of a website and ensure a steady stream of digital traffic. In addition, designers could deploy specific colors to describe the visual representation of links and connections positioned inside a website. This choice of action attracts user attention and encourages visitors to explore the deeper contents of a website. Multiple editions of flowcharts can assist in devising the building blocks of such strategy prior to the commissioning of a modern website.

These ideas and suggestions can prove instrumental in elevating the performance of websites and generating deeper levels of user traction among modern web audiences. Flowcharts must essentially be the principal mode of analysis and design in such ventures; these inter-linked diagrams also offer significant capability to designers when refining the mechanics of existing websites. The result of such improvements could drive commercial performance for Internet-based businesses and create a more defined visual identity for flagship web entities that distinguish the modern information highway.

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