Photo by Antoni Shkraba
“A positive attitude is something everyone can work on, and everyone can learn how to employ it.” – Joan Lunden
Attitude is defined in the dictionary as “a settled way of thinking or feeling about something”. To promote one’s business and company, there must be the right attitude. It depends on what your company’s values and vision are and whether it believes that there are limits to success. The right attitude is positive, upbeat, and one that allows a company to remain focused and committed even in a crisis.
A company and its members that have a terrible attitude would always find something to complain about. Finding success for such a company and people would be impossible. The right attitude allows a company to reach at least some heights of success, which can be steadily improved upon. For companies, using a tool like interactive decision trees helps customer service understand the importance of the right business attitude.
The right attitude helps to identify and solve a problem
The right attitude for a company’s success would be one to look at obstacles as learning phases and stepping stones. It is this attitude that helps them to decipher the meaning of the problems and establish a fairly successful method of dealing with them. It helps to proactively avoid them in the future. A downbeat attitude for a company can make every obstacle and problem appear larger than they are. Therefore their resolution will take much longer and maybe even not at all.
The right attitude leads to success
The right attitude is the key to business success. Leaving competition behind through a positive and determined attitude is far more sustainable than price and product wars. The right attitude is something that companies and their members can have complete control over. It requires only an internal determination that no external forces can take away. The surge of new but smaller companies is very evident now.
The resounding success of some of them has left several larger companies scurrying for cover and re-examining their business strategies. The reason behind the growth of start-ups is the right attitude. A can-do attitude and an iron that has left their ‘larger’ competitors behind. The business scenario is always changing and will always throw up challenges. The solution lies in being able to interpret the challenges and formulate strategies to counter these problems.
Businesses remain positive
Winning sometimes may happen even for those with not-so-great attitudes, but these wins are not sustainable. This is because their attitude of cribbing and whining wears them down leaving them unable to sustain their success. We are not suggesting that the right attitude will always get your company and its people what they want. There are no guarantees. However, they remain positive and energized till the end. They also learn from the mistakes they may have made along the way. So, when they do meet with success, it is more enriching and leaves them feeling rejuvenated and ready to face the next challenge.
Businesses are passionate about what they do
The right attitude can be easily perceived and inculcated in order to achieve business success. These traits would be the differentiators between the ‘losers’ and the ‘achievers’. Companies with the right attitude would be passionate about what they do. The workplace and the employees are energized and approach work and their jobs with enthusiasm and fun rather than drudgery. It is, however, imperative for companies to continue to promote and inculcate passion. With time, it can decrease, leading to an erosion of the ‘right attitude’. Provide requisite training and coaching to your employees, encourage team activities, recognize and reward zeal and enthusiasm. Give your employees enough reasons to sustain the right attitude towards their work.
Companies with the right attitude are trustworthy and reliable
A company that consistently displays the right attitude towards the business, employees, customers, and other partners portrays itself as trustworthy and reliable. The company would thus be able to attract and retain the best available ‘partners’, ensuring long-term success and profits. The other aspect of a company with the right attitude is being adaptable and ready to change when required. However, the values and beliefs of the company are non-negotiable.
Without values and a core culture, a company cannot build a reputation or be known as distinct. Business environments will keep changing and even create problems. The right attitude allows the company to make amendments to sustain itself without compromising on its core values. This in turn makes the company more respected and attractive to work at, partner with, and invest in.
A company can take calculated risks
The right attitude allows a company to take calculated risks. Being risk-averse in the current market scenario is a sure way to set the company up for defeat. However, failures and downfalls are part of business and the companies that can push forward with determination will ultimately succeed. The right attitude will help to keep the leaders of the company level-headed. With clarity of thought and negligible stress, they can make decisions that are not only timely but also effective. They serve to reduce problems in the long run too.
Companies treat customers as their greatest assets
A company that believes its people are its greatest assets and must be treated so, can claim to have the right attitude. A company that provides the right compensation, and tools to do the job well, provide growth opportunities and maintains a work-life balance. Overall, it promotes a work culture where people are happy to work and contribute more than they are expected. A confident company is one with the right attitude. The company is confident not just because of its previous successes but also secure in the belief that they have partnered with all the right people – employees, customers, investors, vendors, and other stakeholders – who will help them achieve more in the future. Their belief is contagious and others begin to believe in the future of and with the company.
The right attitude promotes integrity
No company is infallible, irrespective of size and success. Understanding this fact, accepting the company’s limitations, and admitting to mistakes constitute the right attitude for a company. In order to keep mistakes and blunders to a minimum, a company with the right attitude fosters and promotes integrity and honesty in relationships. Dishonesty and ‘shady’ dealings are met with severe punitive action. Each person in the company should know the consequences of detracting from ‘acceptable’ behavior. A large multi-business giant is so successful today because it unflinchingly upholds integrity and workplace ethics. Even a hint of dishonesty is dealt with severely.
The employees are a happy and confident lot. Some of the employees have been working with the company for as long as their entire careers. With the right attitude as a company, your ‘partners’ will stand firm with you in the face of crisis. It allows you to bounce back from any hindrances sooner than most. This over the long run reduces costs and saves valuable time and resources. It further adds to the bottom line of the company.
The right attitude helps companies be up-to-date
Companies with the right attitude are always seeking to find new ways of doing things, creating products and services that are unique and innovative. They do not hold back to step out of the ‘traditional’ systems. They believe in learning from the past and using their present strengths to build for the future. This translates to the company being comfortable with change. In fact, welcoming it to get better. It would be hard to keep such a company and its people down – don’t you think?
How companies demonstrate the right attitude
These are, but a few ways to build and exhibit the right attitude that could lead to business success. Every company must be able to build its own capabilities and the right attitude that would work for them. The common factors for companies would probably be – managing within the resources available, recognizing talent, mitigating risks, handling their finances, and making good use of technology. In addition, other such aspects would lead to a company that brims over with persistence, tenacity, determination, and success. Get your company the right attitude!
