Using Flowcharts for Clarity and Communication

by | Dec 6, 2018 | Customer Service | 0 comments

Distance and geography remain persistent aspects of the physical world. Travelers in bygone ages authored their personal experiences of covering vast distances via undulating and varied terrain in their quest for different objectives. Distances can obscure vision, and in response, humankind developed optical tools such as telescopes to gain visual clarity on distant objects. Such tools enabled humans to defeat some constraints imposed by geography.

In modern times, the quest for vision and clarity continues in a wide range of domains such as agriculture, engineering, commerce, science, construction, design, etc. Flowchart diagrams offer an efficient method by which clarity and communication can inform these projects. These illustrations interact with human minds and designers’ sensibilities to infuse clarity in projects as varied as design concepts, supply chain mechanisms, complex engineering projects, new initiatives in agriculture, etc. The utility of flowcharts in such projects instructs us to expand the use of such paradigms to new applications.

The deadline is a pervasive symbol of modernity. Teachers, educators, employers, businesses, and commercial ventures impose deadlines on a variety of tasks. A task master at a warehouse, for instance, represents the scenario where deadlines remain paramount. Designers can create flowchart diagrams around deadlines in a bid to promote clarity and communication. Such an illustration, when mated to timelines, offers the best outcomes. Further to this, a digital diagram can depict tiny countdown timers that announce the distance to each deadline located inside the flowchart. This illustration, when shared with all actors, ensures that additional reminders to meet deadlines become obsolete. The wide expanse of such a flowchart diagram easily spotlights the mission of promoting clarity and communication in a certain situation.

Points of view – also known as perspectives – vary from one person to the next. Individuals can view a certain situation from multiple points of view. For instance, a complex process (such as project management) offers viewers and observers a raft of multiple perspectives. Flowcharts can help observers to organize the multiple points of view that exist at many levels of said process. These diagrams help introduce significant levels of clarity and communication inside a project management system. Further to this, the operators of a complex process may communicate urgency to stakeholders by deploying bold text to spotlight certain actions (or imperatives) inside a flowchart. This action spotlights a certain perspective, which can be critical to the success of an enterprise; it also adds heft to the process of implementing clarity and communication within an enterprise. Further, a business operator may elect to spotlight multiple perspectives in a bid to reinforce the centrality of clarity and communication.

Seasoned business executives and operatives appreciate the importance of networking and coordinating efforts to drive outcomes. Brands and businesses that operate in modern markets can deploy flowchart diagrams in an attempt to clarify and communicate the centrality of joint efforts in ensuring the success of an enterprise. Such a flowchart diagram may appear in the form of a series of inter-connected stages; each stage is connected via tangents to stacks of departmental names and operational roles within the business enterprise. This diagram can undergo incremental growth in a bid to promote clarity and communication among all stakeholders. Additional information, when added to said diagram, may emerge in the form of new offshoots that impart greater import to the master illustration.

The structure of a flowchart must adhere to the diktats imposed by clear design principles. Essentially, the designers of modern flowcharts have a duty to ensure readers and reviewers clearly follow the flow of depicted events (or instructions or stages). Therefore, designers must prepare to clarify in their own minds the system to be depicted in a flowchart diagram. This action must precede any effort committed to create the actual flowchart. In line with this mission to promote clarity and communication, designers must work to remove any scope for ambiguity in the construction of a flowchart diagram. Color codes and white spaces should play an active role in the repertoire of any designer keen to develop a modern flowchart. These devices variously assist designers to reinforce clarity and communication within a flowchart diagram.

The primacy of connectors that link stages inside a modern flowchart cannot be overstated. These devices assist intelligent designers to uphold the principles of clarity and communication during the construction process of a flowchart. Connectors empower designers to create alternative connections, thereby reducing the relevance of intersecting lines inside a flowchart. Each connector clearly depicts a stage inside the flow of movement depicted in a flowchart diagram. The singularity of the connector also allows readers and observers to gain a clear understanding of actions depicted inside a flowchart. Colored connectors allow designers to add more meaning to certain sections of a flowchart; the use of color also helps the mission of boosting clarity and communication inside a flowchart diagram. In addition, differently designed connectors enable designers to add new varieties of visual flavor to modern flowcharts.

Visual code, when positioned inside a modern flowchart, enables designers to strengthen clarity and communication in these diagrams. This technique empowers readers to quickly grasp the gist of a depicted system or process. For instance, a designer may elect to imprint certain boxes in dark tints inside a flowchart diagram. These can be labeled as step 1, step 2, etc. The use of this technique demonstrates the essential working mechanism inside a flowchart diagram. Readers and reviewers can choose to skip the ancillary actions and sub-processes and focus purely on the tinted stages inside said flowchart. The resultant transmission of clarity and communication is outstanding and helps all stakeholders. The mental image formed through said transmission allows readers and observers to retain the key stages in their minds. This clearly validates the design decision to deploy colors and numerals to promote clarity of communication.

Dis-aggregation represents an advanced technique that upholds clarity and communication inside a flowchart diagram. In line with this, designers may elect to dis-assemble a flowchart diagram into smaller illustrations without losing sight of the mission. Each of these stages, when amplified using digital means, enables observers to read the workings of a process. The dis-aggregated stages can be joined by hyper-links to ensure a smooth re-assembly of the master flowchart. Readers and reviewers may choose to make observations on the multiple stages of the flowchart diagram. Once the entire illustration regains its original expanse, a new series of expert observations and notes may follow. This method finds strong resonance in the age of digital technologies.

The preceding paragraphs have sought to examine a few techniques to boost clarity and communication using flowchart diagrams. Process experts and the designers of such illustrations can form a fruitful alliance in a bid to expand such possibilities. The reader’s interest and the observer’s perspective should be the two guiding lights that must influence the overall design effort. Revisions and feedback from third parties allow designers to access the flavor of various reactions to the design of a completed flowchart. In addition, designers and process experts must explore the vertical dimension and the horizontal domain in a bid to design the most appropriate illustrations. Additionally, these personnel should seek inspiration from classic flowchart designs and re-invent these with a view to present flowcharts in a new light.

Let us help you evaluate.

No credit card required. No strings attached.
Start Free EvaluationWatch Training Videos

Improve Customer Service using Decision Trees

Related Posts
Lines of Business in Yonyx

Lines of Business in Yonyx

A Yonyx Customer is assigned a distinct subdomain, such as https://customer.yonyx.com/. Every decision tree created by any Author has a URL that begins with this specific subdomain. Each customer subdomain can have multiple lines of business (LOBs)...

read more

Search across a Decision Tree

Authors create decision trees for self service, cold calling scripts for sales teams, or for call center automation using the Yonyx platform. As the trees get more complex, authors want to be able to search across a decision tree. Growing need for...

read more

Adding Yes No Buttons to a Yonyx Decision Tree

Yonyx helps automate call center tasks by streamlining business processes through interactive decision tree solutions. Subject matter experts use Yonyx Platform to create decision trees. Yes No Buttons, help agents choose the correct pathway for...

read more

Sign up for a free trial today!