Provide an Interactive Software Customer Experience Around the World

Your customers are global and your support mechanisms should be too. As you look to improve the interactive software customer experience on an international level consider language translation, cultural adaptation and 24/7 access.

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A global interactive software customer experience.
A global interactive software customer experience.

Global Access

All of the images and assets that are involved in the interactive software customer experience you create are CDN enables. This means your interactive guides will stay in tact and be able to be viewed correctly in over 90 countries.

Language Translation

You can translate your interactive software customer experience into a number of languages so that users can better understand how to use your product. The quality of the interactive software customer experience hinges upon the customer’s ability to use it.

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Cultural Adaptation

Language isn’t the only concern in creating an interactive software customer experience on a global scale. You also have to take cultural differences into consideration and  make the necessary changes to the interactive software customer experience.

Around the Clock Support

With customers in every corner of the world and in every timezone, your customer support must be available 24/7. You never know what time an issue may occur or a customer may have a question about your interactive software customer experience.

Learn about a new approach to better customer service!

Interactive Guides for Superior Customer Service

Create interactive decision trees for customer service management, cold call scripts or self-service. Improve sales performance metrics and customer delight across your call centers.

Interactive Decision Tree