A Book for Great Leadership

by | Jul 25, 2013 | Automate Support

If you’re part of an organization that has lost its way or needs motivation, then you should definitely try Gung Ho by Blanchard and Bowles. Seasoned business owners know that the topics they tackle in this excellent book are just a part of day to day company life; however, there are lots of people out there who will find its contents to be a true eye opener.

The main thesis of this book is that worthwhile work is important. People can’t do a good job unless they are fully educated about how their input is affecting the overall scheme of things. People need to know and be excited about the principal goals of the organization if they want to feel needed or important.

This fantastic book also emphasizes the importance of having control within an organization. These dynamics of control allow workers to have a greater appreciation of the realm in which they are a part of and all the other members of this realm. By doing this you can better challenge the boundaries of uncharted territory within reason.

Yonyx enables organizations to create multi-media flowcharts that provide customers an interactive self-service experience similar to interacting with a live Agent.

Yonyx solves the problem of cutting down the cost of customer support by automating the delivery of support knowledge through self service. Contact us today!

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