While there are many differences between a multimedia flowchart and visual flowchart, both can be exceptional interactive flow charts when fused with Yonyx’s AGI technology.
Yonyx enables organizations to create multi-media flowcharts that provide customers an interactive self-service experience similar to interacting with a live Agent
Multimedia flow charts and visual flowcharts feature robust content that is not redundant but specific with the most pertinent information.
- Visual Flowcharts – Visual flow charts have emerged in a diverse set of formats: Graphs, diagrams, handouts and decision trees, to name a few. Visual charts are more of a traditional means of troubleshooting in comparison to its modernized form: Multimedia Flow Chart. Nevertheless, visual flow charts are also an interactive flow chart.
- Multimedia Flowcharts – A more stimulating form of an AGI Interactive Flow Chart . Multimedia flow charts can be transmitted and transcribed in to a variety of formats. They are versatile and can be distributed electronically in the form of an mp3 file, a data file or in a medium such as a CD or DVD. These interactive flow charts incorporate more of the sensory organs and use videos, sounds, interactive menus and digital activities to educate.
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