Benefits of Using the Yonyx Online Self Service

It’s important for businesses to take their online self-service seriously. Online self-service helps your customer support staff to receive less “unimportant” queries.

Yonyx enables organizations to create multi-media flowcharts that replace the experience of getting help from a call center agent with interactive self-service.

This not only makes their work easier, but also makes them more efficient. Your business will enjoy the following benefits when you up for our creative self-service system.

Stability

Our self-service platform is stable and robust. You’ll experience minimal downtime and snags compared to other systems on the internet. With an uptime of over 99%, you can rest assured that your customers will find all the help they need on your website, whenever they need it.

Significant return on investment

When you buy a system to help streamline your online self support, you need one that is not only affordable, but which brings real, monetary benefits. Our system is built to cut costs-the amount of time your client services spends answering basic customer queries.

As a business, you’ll not only manage to spend less hiring extra client service teams to take care of customers, but you’ll also focus the attention of your client service to jobs that bring money to your business and more satisfied clients.

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Develop interactive decision trees for troubleshooting, cold calling scripts, medical appointments, or process automation. Enhance sales performance and customer retention across your call centers. Lower costs with customer self-service.

Interactive Decision Tree