What is RSS?
RSS refers to “really simple syndication.” It allows you to publish and collect content automatically. There is no need to call for customer support if you are just going to create an RSS widget feed in your site. You can set up an RSS feed widget an interactive user guide in no time at all.
What can an interactive user guide do for you?
It gives you instructions in a form of articles, video or audio. A simple issue like creating an RSS widget in your site don’t need to be dealt with your support staff. Therefore, you should consider having an interactive user guide as an alternative.
Yonyx enables organizations to create multi-media flowcharts that provide customers an interactive self-service guide with an experience similar to interacting with a live Agent.
Here is the simplest method you can do in order to create an RSS widget feed with an interactive user guide in your site:
- Websites have capacity to create its own RSS widget but in cases where there is none you might have to do it at an external source. You can do simple research about this.
- Once you’ve found the external source, you can select what type of widget you want to create. You might want to select the multi-feed widget.
- You will be taken to the widget creator where you can see the parameters. You will be prompted to fill in the name and the URL of the feed for each tab. You can add more feeds in this step.
- Add a header – your own customized image.
- Enter pertinent information like title, tags and description of the widget.
- Save your widget and you’re done.
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