An organization would definitely be nothing if customers did not exist. But it is amazing how companies calculate their profits without taking time to reflect at who is behind the profits.
Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting or how-to related customer self service.
Customers are merely forgotten by most organizations. But a company that keeps in mind that customers are very important will remember to give them a thank you. It will not hurt, to do that. Provided are ways to say “thank you” to your customers.
One creative way of saying thank you is by sending a shout out on twitter to your followers. Twitter is a platform that has many followers. It might just be the best tool to bring in more customers by sending shout outs. Begin hash tag chats and see how many customers will retweet to that.
Facebook is another social media platform that has gotten many peoples attention including your customers. Post a positive status about your clients and see how many likes to get from them. It might be seen as just a conversation but it will work magic to your customer relationship.
Featuring your customers on a company’s blog is a killer. Write a good and accurate post about your customers and say things they would like to hear. In your post include a thank you note to them all.
Yonyx also helps the organization improve the consistency and quality of their customer support and along with that improve what is called CSAT (customer satisfaction). Start thanking your customers by deploying the best customer self service experience.
[button_box header=”” buttontext=”Sign Up for a Free-For-Life Account” link=”https://corp.yonyx.com/sign-up“][/button_box]