Where Can Businesses Use a Visual Flowchart?

There are a lot of ways that businesses can use visual flowcharts. In fact, information technology has played a big role in the widespread use of flowcharts. It was advocated in quality management where professionals often use them in data processing to present new programming logic.

Yonyx enables organizations to create multi-media flowcharts that provide customers an interactive self-service experience similar to interacting with a live Agent.

Flowcharts are the backbone of procedural programming. But when object-oriented programming and modeling tools were introduced, the use of flowcharts has greatly diminished. Despite the concept of object-oriented programming, complicated program logic can be simplified and efficiently modeled just using a visual flowchart. That said, flowcharts still have its valuable place in programming.

Guides for troubleshooting are efficient when created using a visual flowchart and most of us have seen this here and there. Often, we encounter decision trees that show progressive narrowing of possible solutions based on a number of criteria. The efficiency of these flowcharts depends on how organized the problems and solutions are arranged. Problem-solving becomes easy when it is created using flowcharts.

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Create interactive decision trees for customer service management, cold call scripts or self-service. Improve sales performance metrics and customer delight across your call centers.

Interactive Decision Tree