Why Yonyx is The Best Sustomer Self Service Solution

Yonyx is an effective way to serve self service information customers can use. Here are some of the top reasons why your business needs to look to Yonyx as the most suitable creative customer service solution.

Yonyx enables organizations to create multi-media flowcharts that replace the experience of getting help from a call center agent with interactive self-service.

  1. Yonyx is extremely easy to deploy. As such,  you can create a yonyx in a matter of minutes, easily. This means, you don’t need to have advanced IT skills to deploy self service information to serve your customers better.
  2. Provides better collaboration as it supports new customer service platforms like social media, among others. You can deploy Yonyx even where real time support is used, yet still record stellar results.
  3. Adds useful features to your self service responses in your business. This means that, overtime, you can solve close to 95% of your customer queries, assuming you collect all the analytics information and act on it, accordingly.
  4. It delivers real time customer service. Yonyx makes sure that your customers are serviced, around the time with minimal, almost perfect downtimes.  This means that there is no time your customers will not be able to serve themselves.

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Develop interactive decision trees for troubleshooting, cold calling scripts, medical appointments, or process automation. Enhance sales performance and customer retention across your call centers. Lower costs with customer self-service.

Interactive Decision Tree