Create a unique interactive customer service experience with a Yonyx Interactive AGI guide. The benefits are countless and endless. Customers despise consulting a paper-based customer care manual. Instead, engage them with an interactive customer service experience. Yonyx AGI Interactive Guides incorporate comprehensive API and robust content to procure a unique and intriguing customer service experience. Here are some other methods to engage customers:
Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting or how-to related customer self service.
Simplify the interactive customer service experience with basic verbiage that articulates instruction. Injecting color in to an interactive customer service manual is always another great idea. Avoid bright colors that are neon or electric, as it can serve as a distraction and do more harm than good. Keeping the content fresh and relevant is also key. Adding lightning fast searches and interactive menus can ensure any interactive customer service manual is a cinch to manipulate. Yonyx AGI guides feature these components, providing users with the most current and pertinent information. Additionally, daily and weekly incremental backups are maintained. This is an asset in keeping Helpdesk/CRM applications current.
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