Category: Automate Support
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Customer Service Demystified In A Great Way
When we say, “customer service,” we mean the ability to provide your customers with experiences that are professional and positive while they purchase either goods or services from your company. Similarly, it can also refer to the department within a business that is responsible for effectively carrying out the customer service of the entire company.…
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A How-To Guide for Customer Service Delivery
The most important thing to remember about great customer service is that you shouldn’t make a promise that you can’t keep. Building trust with your customers and clients is key to keeping their business. If you say that you can make a delivery by Monday, then you better make sure that delivery is on time!…
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A Breakdown of Customers By Type
It’s very common in the retail industry to be constantly worried about finding new customers. Many business owners become obsessed with offering the right deals or creating the right advertisements to make sure that they have a steady stream of new customers coming in through their doors. Sure, finding these newbies is essential to creating…
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What Kind of Customers Are You Attracting?
It’s no secret that in the retail industry people are constantly trying to find novel ways to bring in more new customers. Everything from advertisements to offering low prices is an attempt to catch the eye of that elusive new customer. Sure, bringing in new blood to your business is necessary to stay afloat, but…
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How May I help You?
Photo by Yan Krukau We’ve all heard that sweet voice on the phone when after minutes (sometimes longer … much, much longer) of waiting on the phone to get customer support, a live human starts talking to you. It feels as though the Queen of England has just come on the phone and it was well…
