Category: Customer Self Service
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Getting Back Up From The Critically Down Conditions Of The Economy
The best time to run a business is when it is flourishing in your field. Time comes when, despite providing suitable goods and services, the state of economy is in a condition where the outcome of your business might not be profitable. The state of your company not only depends on the best customer experience…
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Outsmart Your Competition With Proactive Response to Customers
The customer is the boss so goes the saying in the business world. With increased customer demands and competition it is hard to keep up with this tide. But through proactive responses you can turn the tables in your favor against your competition. Here is just how to make it happen. Yonyx enables organizations to…
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The Initial Yet Effective Policy That Attracts Customers
Even in the conditions of utmost necessity, people do not happily want to redo anything which could have been accurate in the first instance. Customer support analysts also belong to the same realm of people. So what can help directly develop and design an effective and efficient customer service policy is a matter of great…
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How to Deal with Customer Complaints
No entrepreneur will sail through softly with his/her customers unless one is perfect. Customers always want the best. Failure to present them with whatever they need, they will burst right in your face. Therefore, getting feedback from customers is very important if you want to keep them happy. Yonyx enables organizations to create decision tree…
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Advantages of Focusing on customer Experience
Having the ability to read what is on your customers mind is one way of succeeding as a business. Good customer experience entails the ability to tell what he/she wants and his reaction and expectation in future. Customer experience is therefore king and almost all employees should have good customer experience. Yonyx enables organizations to…
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Effective Customer Service Tips for E-commerce Websites
Web sites that deal with e-commerce need to develop special long lasting bonds with their customers. This is a delicate business that involves a lot technology based interaction it is necessary to have strategies to maintain its customers. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer…
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Top 5 customer myths you should never fall for
In business, just like in religion, there are customer myths that every one wishes to follow. This myths talk about customers in one way or another but they are just believes. This are reason why you shouldn’t fall for these customer myths. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting &…
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How to Make Your Customer Smile
Customers should be treated in a very delicate and sensitive manner. The minute they walk out of the door frowning, that is the last time to see them. It’s therefore up to you to make sure you bring them back and ensure they leave smiling everyday. Here are simple charms that could give them a…
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Top Reasons To Get Serious With Customer Self Service
Customer self-service so far has proven to be the most efficient and effective technique for organizations. Currently you walk into any institution and a poster “self service” is hanging from every corner. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer self service. Though there are Organizations…
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Top Three Reasons Why People Love Customer Self Service
Since the introduction of technology in business, customer experience has greatly improved. The fact that customers prefer machine assisted services to human service is prove beyond any reasonable doubt that this is happening. Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer self service. These three reasons…