The Value of an Interactive Decision Tree Driven How-To Manual with Smoke Detectors

by | May 7, 2014 | Customer Self Service, Customer Support, Troubleshooting

Yonyx Author Guided Interactive (AGI) Self Service is a powerful way to deliver How To instructions

Yonyx Author Guided Interactive (AGI) Self Service is a powerful way to deliver How To instructions

How to guides are a powerful commodity. No question they can help customers with repair and installation projects. However, some of the devices and gadgets that many customers refer to how-to guides to use are nominal and trivial. Mostly these items are novelty electronics for personal amusement and entertainment.

One of the most important devices any person can acquire is a smoke detector. However, many customers are riddled by the complexity of these simple monitors. An interactive decision tree driven how-to manual is essential to accompany any smoke detector. Here is how:

Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting or how-to related customer self service.

Smoke detectors save lives. No question, they sometimes to reveal and identify a fire before our senses can. Nevertheless, they ar sensitive and are sometimes triggered by innocent smoke from a grill. An  interactive decision tree drvien how-to manual can help users reset these alarms, learn what triggers them and how to properly maintain them. The most important information that one must sequester and remember, is to change the batteries of the smoke detectors, twice a year. This ensures optimal operation.

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