Decision-Tree Driven Computer Guides and Carbon Monoxide Detectors

Yonyx can prepare a variety of interactive customer service manuals for any carbon monoxide detector.
Yonyx can prepare a variety of interactive customer service manuals for any carbon monoxide detector.

As previously mentioned in the narrative describing the relationship between interactive troubleshooting guides and smoke detector repairs and installations, the same positive relationship is experienced between carbon monoxide detectors and interactive IT customer service.

It goes beyond a simple how-to manual or frequently asked question bible. Decision-tree driven computer guides can be exceptionally helpful because they can be accessed virtually from any mobile device.

This can be exceptionally beneficial, in case of an activation.  Any owner does not have to expose themselves to the potential dangers that can be lurking in their home if their detector is set off incidentally or by the presence of carbon monoxide.

Yonyx enables organizations to create multi-media flowcharts that provide customers an interactive self-service experience similar to interacting with a live Agent

Carbon monoxide is known as the “silent killer”. It is a tasteless, odorless and colorless gas that is often associated with the product of an incomplete combustion. This can be seen in the smoke of a fire or produced by a malfunctioning boiler. In any event, the gas can go undetected unless you arm your home with detectors on each level. In the case of malfunction where a repair is needed. A decision-tree driven guide or multi-media flow chart can be a great resource to any owner.

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Create interactive decision trees for customer service management, cold call scripts or self-service. Improve sales performance metrics and customer delight across your call centers.

Interactive Decision Tree