Interactive Customer Service: CO Detector Placement

by | May 7, 2014 | Automate Support, Knowledgebase, Troubleshooting

Yonyx equips interactive AGI to help customers with iPhones, they can do the same with carbon monoxide detector manuals.

Yonyx equips interactive AGI to help customers with iPhones, they can do the same with carbon monoxide detector manuals.

While interactive customer service manuals can be exceptionally beneficial to the repair and installation of carbon monoxide detectors, it is important to know some basic information about their function and where they perform optimally. Assuredly, a helpdesk integrated computer handbook can be an excellent escort to your devices. However, you must know how to get the most of these detectors to protect you and your family:

Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting or how-to related customer self service.

  1. Place Your Detectors On Each Level Of Your Home – Sometimes carbon monoxide navigates through radiators and pipe chasers. The source may be in the basement, but the saturation may be on the second floor. This is a common occurrence in heating system emergencies.
  2. Change Battery Every Six Months – This is crucial, carbon monoxide detectors will “chirp” when their batteries are low. Some will even activate. It is important to change the batteries every six months for optimal operation.
  3. If The System Activates – Evacuate Immediately – Do not take any chances. While a minute concentration of 9 PPM (parts per million) can trigger the alarm to sound, it is still best to leave your home immediately if the alarm activates. Next, call your local fire department and they will respond and conduct the appropriate investigations.

These are some of the important tips that will be featured in an interactive customer service manual outlining the use of carbon monoxide detectors.

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