It’s no math equation. Multimedia flowcharts can help foster excellent customer service scores, but these elaborate yet basic devices provide an informative and interactive interface that will educate customers as well as assist them. Furthermore, a multimedia flowchart equipped with AGI and DNA technology only increases the overall experience, as well operates at a robust and prolific level.
Yonyx enables organizations to create multi-media flowcharts that provide customers an interactive self-service experience similar to interacting with a live Agent
Multimedia flowcharts are an aggressive tool that provide unique methods of informing customers. This is a new form of customer service and is based on the interactive IT customer service model. Virtual flowcharts can provide a passive and residual instructional platform. Multimedia flowcharts, elaborate on this notion. Multimedia flowcharts equipped with DNA or (decision nature architecture ) is a perfect hybrid of decision tree driven computer guides fused with interactive customer service experiences. Yonyx AGI equips these multimedia chart with staggering results that is a most natural fit for non-linear information. Comprehensive APIs incorporated with a wide variety of media, make multimedia flow charts second to none. Graphs, videos and audio are seamlessly integrated in to this illustrious form of CRM.
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