A help desk integrated user manual is a beast unleashed. This new form of remotely accessible software is a huge asset for both businesses and customers. Using the latest technology, release 4.8, this AGI solution will increase the productivity of customer support, here’s how:
Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting or how-to related customer self service.
24-7 Accessibility: Paper based manuals can be arduous and annoying to navigate. Now with a lighting fast search interface and user-friendly presentation, a help desk integrated computer manual is supported by a different browsers and has mobile adaptability that can be used from any device. This form of technology almost eliminates the need for any kind of customer service team. Users can now interact with the guide online at any time and from any place. However, if a customer encounters a difficulty at an unorthodox time of business, this no longer requires a phone call. Simply log on to the virtual help desk and utilize it from an explosive landing page, which can be embedded in any website.
We improve how organizations create useful self-service materials like KB articles, user guides, user manuals and so many others. Start looking after your online customer service today.