The CSAT (Customer Satisfaction) Benefits of Browser Support

Browser support allows for Yonyx AGI Guides to be featured on various internet platforms.
Browser support allows for Yonyx AGI Guides to be featured on various internet platforms.

One of the features of a Yonyx AGI solution is browser support. This makes Yonyx’s customer management software compatible with any internet browser or interface. Furthermore, this helps any business with their customer relation management efforts. Here are some of the browsers supported by Yonyx AGI platforms:

Yonyx enables organizations to create decision tree driven interactive guides for troubleshooting & how-to information for customer self-service

  •  Mozilla Firefox – Browser supports this finely tuned interface. Mozilla is the most basic and easily used platform in the world.
  • Google Chrome – A variation of Firefox, Chrome is an excellent browser with many great features. Mobile compatible but not recommended.
  • Internet Explorer – A basic platform offered by Microsoft, Internet Explorer is equipped with Bing and features in-depth menus and tools to enhance your experience.
  • Safari – Equipped with both Macs and iPhones, Safari is the most versatile of the bunch in that it serves both mobile devices and standard computers. This is exceptionally beneficial for customers accessing the interactive troubleshoot guide from a tablet or smartphone. Despite all the plug-ins, they will work fine and optimal.

All these platforms were tested and released, ensuring that the quality of the content.

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Create interactive decision trees for customer service management, cold call scripts or self-service. Improve sales performance metrics and customer delight across your call centers.

Interactive Decision Tree